Incident Management Technician

7 days ago


Manila, National Capital Region, Philippines Nityo Infotech Services Philippines Inc. Full time

Incident Management Technician

Nityo Infotech Services Philippines, Inc. is seeking a skilled Incident Management Technician to join our team. The successful candidate will be responsible for managing on-call rotations, handling incidents, and ensuring system uptime.

Key Responsibilities
  • Manage on-call rotations to ensure timely incident response
  • Investigate and resolve complex technical issues
  • Collaborate with cross-functional teams to resolve issues and improve overall system performance

Requirements

  • Strong technical expertise and problem-solving skills
  • Ability to work under pressure and meet deadlines
  • Excellent communication and interpersonal skills


  • Manila, National Capital Region, Philippines VST ECS Phils Inc. (Former MSI-ECS Phils. Inc.) Full time

    Job Title: IT Service Desk TechnicianJob DescriptionThe IT Service Desk Technician plays a critical role in ensuring that our employees receive prompt and effective technical support. The successful candidate will be responsible for resolving end-user incidents and requests, analyzing possible causes of hardware, software & network connection failure &...


  • Manila, National Capital Region, Philippines Capgemini Full time

    Career Opportunity: Incident Management ExpertAbout the Role:We are looking for a seasoned incident management expert to join our team. This person will be responsible for managing network incidents, coordinating with teams, and ensuring timely resolution.Main Responsibilities:Manage network incidents and ensure timely resolution.Coordinate with internal...


  • Manila, National Capital Region, Philippines Okada Manila Full time

    Incident ManagementLead the incident management process to ensure timely detection, recording, categorization and resolution of incidents.Coordinate and prioritize incidents to meet SLAs, minimizing downtime and business impact.Ensure proper communication with stakeholders regarding incident status and resolution progress.Provide post-incident reviews to...


  • Manila, National Capital Region, Philippines Strategem Ventures Management Inc. Full time

    Gaming and hospitality services are at the heart of what we do at Strategem Ventures Management Inc.We strive to deliver exceptional experiences to our clients and guests by leveraging innovative technologies and processes.In this role, you will have the opportunity to contribute to our mission by maintaining the safety and security of our gaming operations...


  • Manila, National Capital Region, Philippines PJ Lhuillier Group of Companies Full time

    This role is pivotal in ensuring seamless IT service delivery. As an Incident Management Analyst with the PJ Lhuillier Group of Companies, you will be responsible for proactively managing and mitigating IT disruptions that impact business operations.Key Responsibilities:Spearhead incident management processes to minimize downtime and optimize business...


  • Manila, National Capital Region, Philippines JTI Full time

    JTI is seeking an IT Security Incident Manager to join our team in Manila. This is a leadership opportunity to work with a team of experts who are passionate about cybersecurity.The successful candidate will be responsible for managing and responding to security incidents, including low and medium-level incidents. They will assess, triage, categorize, and...


  • Manila, National Capital Region, Philippines Kroll Full time

    We are seeking an experienced Incident Response Manager to join our Cyber Team.Key Responsibilities:Manage and coordinate the response to security incidents.Lead the investigation and resolution of security incidents.Develop and implement incident response plans.Communicate with stakeholders and provide updates on incident status.Collaborate with other teams...


  • Manila, National Capital Region, Philippines Capgemini Philippines Corp. Full time

    We are seeking a skilled Incident Management Specialist to join our team at Capgemini Philippines Corp. The ideal candidate will have strong communication skills and experience managing network incidents.Main criteria/requirements:Must have active or previous certification related to Network technologies (e.g., CCNA, CCNP, CCDP, JNCIA, JNCIE).The candidate...


  • Manila, National Capital Region, Philippines Strategem Ventures Management Inc. Full time

    Job DescriptionAs a Security & Surveillance Technician at Strategem Ventures Management Inc., your primary responsibility will be to maintain the safety and security of our gaming operations in Manila City, Metro Manila.This includes:Monitoring and maintaining the functionality of security and surveillance systems.Responding to security incidents and...


  • Manila, National Capital Region, Philippines LSEG (London Stock Exchange Group) Full time

    Job DescriptionAs an Incident Communication Manager, you will be responsible for leading self and ensuring that the day to day service level agreements are met. You will have direct ownership of the creation, distribution, and closure of all Customer Service communications associated with service incidents, maintenance and information (Alerts).


  • Manila, National Capital Region, Philippines TGI Full time

    About the Role:We are seeking an experienced IT Security Crisis Handler to join our team at TGI. The successful candidate will be responsible for handling security crises, including responding to security incidents, developing and implementing incident response plans, and collaborating with internal stakeholders.Key Responsibilities:Respond to security...


  • Manila, National Capital Region, Philippines KND Resource Management Corp. Full time

    Job Title: Marine Equipment TechnicianLocation: KND Resource Management Corp.We are seeking a skilled Marine Equipment Technician to join our team. As a Marine Equipment Technician, you will be responsible for installing, repairing, and maintaining marine equipment used in tugboat operations.Key Responsibilities:Assist in the installation, repair, and...


  • Manila, National Capital Region, Philippines Metrobank Full time

    Cybersecurity Incident Response Job DescriptionMetrobank is seeking a highly skilled Cybersecurity Incident Responder to join our team. As a key member of our CTMD team, you'll play a crucial role in identifying and responding to cybersecurity threats, ensuring the security and integrity of our systems and data.Key Responsibilities:Conducts in-depth...


  • Manila, National Capital Region, Philippines Willis Towers Watson Full time

    About the Position:We are seeking a highly skilled and experienced Senior Cyber Security Incident Manager to join our Willis Towers Watson team. As a key member of our Cyber Defense strategy, you will support the response to security incidents and contribute to the improvement of incident management capabilities.As a Senior Cyber Security Incident Manager,...


  • Manila, National Capital Region, Philippines Essilor Shared Services Philippines Incorporated Full time

    Job Summary:We are seeking a highly skilled IT Incident Resolution Specialist to join our team at Essilor Shared Services Philippines Incorporated. The successful candidate will be responsible for managing incidents and ensuring timely resolution, as well as coordinating with key stakeholders to resolve issues.About the Role:Provide direction in the...


  • Manila, National Capital Region, Philippines Ubiquity Full time

    Job SummaryWe are seeking an experienced Critical Service Analyst to join our team. The successful candidate will possess excellent analytical and problem-solving skills, with a strong background in IT service management. This role involves investigating incidents, documenting troubleshooting steps, and collaborating with cross-functional teams to resolve...


  • Manila, National Capital Region, Philippines YONDU INC. Full time

    About Us:YONDU INC. is a leading provider of cybersecurity solutions. Our mission is to protect our clients' data and systems from ever-evolving threats.Job Summary:We are seeking an experienced Incident Response Lead to join our team. The successful candidate will be responsible for managing and responding to security incidents, as well as developing and...


  • Manila, National Capital Region, Philippines Los Pueblos Condominium and Property Management Corp. Full time

    Job Title: Hydro Installation TechnicianJob Overview:We are seeking a skilled Hydro Installation Technician to join our team at Los Pueblos Condominium and Property Management Corp. As a key member of our maintenance team, you will be responsible for installing, maintaining, and repairing plumbing systems in our properties.Key Responsibilities:Install...


  • Manila, National Capital Region, Philippines Nityo Infotech Services Philippines Full time

    Nityo Infotech Services Philippines requires a Helpdesk Support Technician to join our growing team.This role involves providing technical support to our clients via various communication channels, including phone, email, and chat.Key responsibilities include:Responding to technical queries and resolving issues promptlyEscalating complex technical problems...


  • Manila, National Capital Region, Philippines Willis Towers Watson Full time

    Willis Towers Watson is seeking an Incident Response Professional to join our team in the Security Operations Centre.About the RoleIn this role, you will be responsible for responding to and managing security incidents in a timely and efficient manner. You will work closely with our technical teams and other business areas to ensure that incidents are...