Global Customer Success Strategist
6 days ago
IBEX Global Solutions (Philippines) Inc. is seeking a highly skilled Global Customer Success Strategist to join our Global Customer Success Strategy & Enablement team.
This role involves developing and executing customer communication strategies, analyzing customer insights, and supporting data-driven decision-making.
The ideal candidate has strong analytical skills, project management experience, and excellent communication abilities to help drive engagement and enhance the overall customer experience.
Key Activities:- Customer Insight Development: Analyze customer behavior, trends, and feedback to provide actionable insights.
- Develop and maintain reports, dashboards, and presentations for internal and external stakeholders.
- Track and measure the impact of customer communications and engagement.
- Coordinate and execute internal team and customer-facing communication strategies.
- Draft, schedule, and send newsletters, emails, and other communication materials using tools like Contact Monkey.
- Collaborate with teams to ensure alignment on communication goals.
- Manage timelines and schedules for communication projects.
- Work with cross-functional teams to gather requirements and ensure smooth execution of customer engagement initiatives.
- Identify areas of improvement in customer interactions and provide recommendations.
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Customer Success Strategist
3 days ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full timeJob SummaryWe are seeking a skilled Customer Success Strategist to join our team. As a Customer Success Strategist, you will play a critical role in driving customer satisfaction and loyalty.In this role, you will be responsible for:Developing and implementing customer success strategies.Maintaining and updating customer data and documentation in CRM and...
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Client Success Strategist
3 days ago
Manila, National Capital Region, Philippines Select Energy Full timeJob Overview:The Client Success Strategist is responsible for driving client success by delivering tailored onboarding processes, seamless integration into existing systems and workflows, and monitoring service delivery performance in accordance with agreed service level agreements (SLAs) and key performance indicators (KPIs).This role involves collaborating...
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Marketing and Customer Success Strategist
3 days ago
Manila, National Capital Region, Philippines Financial Times Full timeAt the Financial Times, we are looking for a talented Marketing and Customer Success Strategist to join our team. In this role, you will be responsible for driving marketing initiatives to attract and engage customers while ensuring their success through excellent support and relationship management.The successful candidate will split their time between...
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Customer Success Strategist, SBG
1 day ago
Manila, National Capital Region, Philippines RingCentral Full timeAbout the Role:We are seeking a highly skilled Customer Success Strategist to join our team at RingCentral. As a key member of our sales team, you will be responsible for maintaining and growing monthly recurring revenue for our most valued customers.Your Key Responsibilities:Maintain and grow monthly recurring revenue for RingCentral's most valued...
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Global Sales Strategist
3 days ago
Manila, National Capital Region, Philippines International Flavors & Fragrances Inc. Full timeAbout the RoleWe are seeking a skilled Global Sales Strategist to join our team in Philippines. As a key member of our Commercial team, you will be responsible for driving growth and enhancing our image by maintaining effective customer communication and aligning local needs with global objectives.Your Key ResponsibilitiesContribute to the growth,...
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Global Delivery Strategist
2 days ago
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Marketing Strategist
3 days ago
Manila, National Capital Region, Philippines WCK Global Services Inc. Full timeJob Title: Marketing StrategistWe are seeking a highly skilled Marketing Strategist to join our team at WCK Global Services Inc.The ideal candidate will have a strong understanding of both digital and traditional marketing channels, with the ability to develop and execute comprehensive marketing strategies that drive business growth.Main...
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Global Forwarding Business Strategist
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Global Payroll Strategist
7 days ago
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Customer Insights Strategist
6 days ago
Manila, National Capital Region, Philippines S&P Global, Inc. Full timeAbout the Role:We are seeking a highly skilled Customer Insights Specialist to join our team at S&P Global Market Intelligence. As a key member of our global marketing team, you will be responsible for leveraging data analytics and customer feedback to drive actionable insights that enhance customer experience and inform business strategies.The ideal...
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Global E-commerce Strategist
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Content Strategist
2 days ago
Manila, National Capital Region, Philippines Carelon Global Solutions Full timeWe are seeking a talented Content Strategist to join our team at Carelon Global Solutions. As a skilled content author and editor, you will be responsible for developing, managing, and enhancing digital content using the Adobe Experience Manager.The ideal candidate will possess excellent organizational and time management skills, with the ability to...
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Customer Experience Strategist
22 hours ago
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Commercial Success Strategist
3 days ago
Manila, National Capital Region, Philippines Malaysia Airlines Berhad Full timeJob OverviewMalaysia Airlines Berhad seeks a highly skilled and experienced Commercial Success Strategist to drive commercial success in the Philippines market. This role requires strong leadership, analytical skills, and business acumen to formulate and execute business plans and strategies to improve the company's performance.ResponsibilitiesDevelop and...
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Content and UX Strategist
6 days ago
Manila, National Capital Region, Philippines Tenet Global Business Center, Inc. Full timeTenet Global Business Center, Inc. is looking for a skilled Content and UX Strategist to join our team. As a Content and UX Strategist, you will be responsible for developing and implementing a content strategy that enhances the user experience of our mobile-first website and related online resources.The ideal candidate will have a strong understanding of...
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Customer Success Manager
3 days ago
Manila, National Capital Region, Philippines Audinate Full timeAbout YouWe are looking for a Customer Success Manager who can foster positive relationships with multinational team members in a global environment.The ideal candidate will have a strong customer focus, good negotiation, and relationship-building skills, as well as the ability to handle complex customer situations.This role requires strong communication...
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Account Growth Strategist
3 days ago
Manila, National Capital Region, Philippines N-able Technologies Ltd. Full timeJob OverviewN-able Technologies Ltd. is a global software company that turns IT possibilities into capabilities. We are seeking an experienced Account Growth Strategist to lead our customer success team and drive the achievement of retention and growth targets within our existing customer base.You will collaborate closely with sales, partner success...
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Global Leadership Communications Strategist
22 hours ago
Manila, National Capital Region, Philippines Selion Global Full timeAbout Selion GlobalSelion Global is a premier leadership advisory and executive search firm that works with senior executives, board members, and organisations worldwide.We help leaders navigate complexity, drive transformation, and build high-performing teams. Our commitment to supporting leaders beyond the boardroom includes offering Selion Global...
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Customer Retention Strategist
6 days ago
Manila, National Capital Region, Philippines Private Advertiser Full time**Job Overview**We are seeking a Customer Retention Strategist to join our team at Private Advertiser.**Key Responsibilities**The ideal candidate will develop and implement a comprehensive retention strategy to drive customer loyalty and revenue growth among new and habituated users.This includes driving data-driven insights and strategies based on customer...
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Success Strategist
2 days ago
Manila, National Capital Region, Philippines RealPage, Inc. Full timeJob RequirementsThis position requires a strong understanding of customer value drivers and the ability to effectively communicate with customers to drive usage and adoption.Essential Qualifications:Bachelor's degree in Business Administration or related field.3-5 years of experience in account management or client success role.Desirable Skills and...