
Remotely Worked Account Recovery Agent
2 days ago
We are seeking a highly skilled Collection Specialist to join our team. As a key member of our operations, you will play a critical role in ensuring timely payments from clients.
About the RoleYour primary responsibility will be to contact clients and collect outstanding payments. You will need to communicate professionally and patiently with customers to encourage timely payments while maintaining trustful relationships.
Key Responsibilities:- Contacting clients to collect outstanding payments
- Communicating professionally and patiently with customers
- Maintaining trustful relationships with clients
- At least 9 months of experience in collections, preferably in international accounts
- Ability to use dialers
- Proven account management experience
- Familiarity with collection laws and regulations
- Excellent verbal and written communication skills and good customer service orientation
- Operating System: Windows 11 OS installed
- Processor: At least 2.0 GHz processor (Intel Core i3, i5, i7, or dual-core or better)
- Memory (RAM): Minimum of 8 GB RAM
- Storage: At least 80 GB hard drive space (20 GB of free space available)
- USB Ports & Peripherals: At least one available USB port (USB headset with noise-canceling feature)
- Internet Connection: Cable or fiber internet only (minimum download speed of 10 Mbps, minimum upload speed of 10 Mbps)
We invest in providing growth opportunities and recognize top performers. Promotions are based on merit, past performance, and leadership potential.
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