Online Gaming Support Specialist

5 hours ago


Pasig, National Capital Region, Philippines beBeeCustomer Full time ₱25,000 - ₱35,000
Job Title: Online Gaming Support Specialist

We are seeking an experienced and skilled individual to fill the role of Online Gaming Support Specialist. As a key member of our team, you will provide top-notch support to customers through various communication channels.

Main Responsibilities:
  • Customer Support: Handle customer inquiries, issues, and complaints in a professional and effective manner, escalating complex concerns as needed to ensure timely resolution.
  • Data Management: Accurately document customer interactions, transactions, and order details within the system.
  • Knowledge Base: Stay up-to-date with company policies, procedures, and services to deliver reliable information to customers.
  • Troubleshooting: Perform basic troubleshooting tasks when required.
Required Skills and Qualifications:
  • Education: Must have completed at least a high school education or equivalent; college undergraduates are welcome.
  • Experience: At least 6 months experience in a similar role.
  • Work Environment: Must be able to work on-site.
  • Interviews: Willing to attend interviews conducted on-site.


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