Bilingual Game Support Representative

2 days ago


Pasig, National Capital Region, Philippines GDEX OUTSOURCING INC Full time $3,000 - $6,000 per year
Job description

Assigned Tasks:

  • Handle Mobile/PC game customer service inquiries.
  • Investigate detailed logs for inquiries using GM tools.
  • Implement propagation and follow-up measures when issues occur.
  • Create reports for assigned projects.
  • Manage community activities, including announcements and comment responses.

Qualifications:

  • Advanced proficiency in the Thai language.
  • Language certifications are advantageous.
  • Passion for online PC and/or mobile games.
  • Excellent written communication skills.
  • Strong attention to detail and ability to resolve user issues effectively.
  • Willingness to work onsite in Pasig City.

Preferred Qualifications:

  • Effective communication skills in both Korean and English.
  • Previous experience in customer, game, or player support, particularly via email and chat, is a plus but not required.
  • Ability to work well in a team with minimal supervision.
  • Experience with MMORPGs, RPGs, action, puzzle, and other game genres on PC and/or mobile platforms.


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