Dedicated Enterprise Account Liaison
2 weeks ago
PlanOmatic seeks a Client Success Specialist to join our team, dedicated to supporting our largest enterprise account.
Key Responsibilities- Manage daily communications for our largest client, responding quickly to requests and needs.
- Maintain a proactive approach to Client Success, communicating often and clearly when there are opportunities to address and improve this client's experience.
- Work directly with our largest client as a point person for tactical account support and partner with our Client Success Manager to execute account strategy and meet performance objectives.
- Fluency in English, both verbal and written.
- Consistent access to high-speed internet and reliable equipment (laptop with camera and audio).
- 2+ years of client-facing or account support experience (Enterprise SaaS or services industry preferred).
The ideal candidate will have excellent communication skills, strong problem-solving abilities, and the ability to work independently. This role requires a proactive and flexible individual who can adapt to changing circumstances and priorities.
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