Remote Customer Support Specialist

23 hours ago

Manila, National Capital Region, Philippines beBeeCustomerService Full time ₱31,000 - ₱53,000
Customer Service Representative Job Opportunity

We are looking for a skilled Customer Service Representative to join our team. The successful candidate will be responsible for providing excellent customer service and support.

About the Role:

  • This is a remote job opportunity, ideal for those who want to work from home.
  • You will be working as part of a dynamic team, providing exceptional customer service and support.
  • The role requires strong communication skills, both written and verbal, and excellent problem-solving abilities.

Responsibilities:

  • Manage inbound and outbound calls in a professional and efficient manner.
  • Resolve customer complaints and concerns effectively.
  • Build strong relationships with customers through open and interactive communication.
  • Keep accurate records of customer interactions and update customer accounts as necessary.
  • Follow established communication procedures, guidelines, and policies.

Requirements:

  • At least 1 year of experience as a Customer Service Representative in a B2C or B2B capacity.
  • Excellent English communication skills, with a minimum B2 level.
  • Strong organizational and time management skills.
  • Tech-savvy, familiar with current technologies such as CRM, VoIP, and cloud services.
  • Able to work on a graveyard shift.

Benefits:

  • Performance incentives.
  • Job security and stability.
  • Paid training.
  • Inclusive culture.
  • Opportunities for career growth.
  • Holiday and overtime pay.

Schedule:

This is a full-time position, requiring hours per week.

Location:

This is a remote job opportunity, so you can work from anywhere.

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