Customer Support Specialist

4 days ago

Manila, National Capital Region, Philippines Billo Full time €108,000 per year

Customer Support & Automation Specialist, Night Shift 10 PM – 7 AM (GMT+8)

Billo is sure that excellent service is the new cool: be part of our team and show it to the world

You're striving for success, are good at solving problems, love to communicate with others, have analytical thinking and great organizational skills? YES, PLEASE – WE WANT YOU

We expect you to:

  • Be fluent in English (C1)
  • Have a proactive attitude and strong ownership of your work
  • Have outstanding customer service skills and dedication to providing exceptional customer support via text
  • Be organized and have a performance-oriented mindset
  • Have strong attention to details
  • Enjoy chatting with customers
  • Focus on quality
  • Have analytical skills to solve problems
  • Be hungry to learn

If the feeling is mutual, we offer:

  • A growth-oriented tribe. We value health, awareness, consciousness and enjoy being Human
  • Position in one of the fastest-growing startups in Lithuania
  • Freedom to work from your home in Manila
  • 20 paid annual vacation days to recharge, additional days off on Lithuanian Public Holidays
  • Karma points Cash out rewards like a PS5, a Kindle, or anything you like by supporting your teammates

Time required:

Full-time position. 10 PM – 7 AM (GMT+8 time zone) / 4pm – 1am (GMT+2 time zone)

Location:

  • Remote in Manila only (Applicants from other locations will not be considered)

Salary:

  • 900 EUR/month gross

If interested, answer the questions below & send your LinkedIn URL or CV to:

(Applications received differently will not be considered, only applicants selected will be informed within 7 days from application time)

Can't wait to hear from you

Questions:

  1. Why do you think Billo and this position would be a good fit for you?
  2. Respond to this client: "My laptop is not finding my bluetooth speaker. What would you recommend I do?"

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