
Customer Support Specialist
2 weeks ago
Customer Service Representative
Job Summary:
- Resolve customer complaints and concerns by listening to their issues, identifying the root cause, and providing effective solutions.
Key Responsibilities:
- Handle customer inquiries and provide accurate information on products or services.
- Respond to customer complaints and resolve issues in a timely manner.
- Collaborate with internal teams to achieve sales and customer satisfaction goals.
- Contribute to team effort by achieving personal and team objectives.
Qualifications:
- Bachelor's degree in a related field or equivalent work experience.
- At least two years of telemarketing and phone sales experience.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and meet deadlines.
Benefits:
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- Collaborative and dynamic work environment.
Other Information:
- Work location: Muntinlupa City.
- Work setup: Fully Remote.
- Job type: Project-based.
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