
Friendly Customer Support Specialist
16 hours ago
As a customer support specialist, you will be responsible for building trust with customers through thoughtful and friendly interactions.
Key Responsibilities- Respond to customer inquiries via chat, email, or phone in a professional manner.
- Handle product information, order tracking, returns, and account concerns with expertise.
- Leverage Gorgias and Shopify to manage tickets and provide fast, accurate support.
You will work independently and handle multiple conversations simultaneously while maintaining excellent communication skills.
Requirements- Superior written and spoken English communication skills are essential for this role.
- A minimum of one year of experience working with both Shopify and Gorgias is required.
- You must be comfortable working independently and handling multiple conversations at once.
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Remote Customer Support Specialist
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