IT Help Desk Technician

2 days ago


Cainta, Calabarzon, Philippines beBeeTechnical Full time $50,000 - $75,000
Technical Support Specialist

We are seeking a skilled Technical Support Specialist to join our team. As a key member of our IT support staff, you will provide top-notch technical assistance to our clients via phone, email, and chat.

Your responsibilities will include:

  • Managing incidents and requests within our ticketing system
  • Performing and documenting daily ticket follow-ups with end-users
  • Resolving username and password problems
  • Providing multifactor authentication, single sign-on, and VPN support
  • Performing software and application support
  • Providing remote hardware support for laptops, tablets, mobile devices, monitors, docking stations, printers, and accessories

To be successful in this role, you must have:

  • A reliable high-speed internet connection
  • CompTIA A+ certification
  • Experience supporting Microsoft 365, Windows 10, and Active Directory
  • 1+ year Mac OS experience
  • Experience with the ServiceNow ticketing system
  • Experience with remote access tools such as LogMeIn, TeamViewer, and Take Control
  • 2-3 years of progressive experience in a technical support role with an MSP or call center IT support environment

Benefits of working with us include:

  • A dynamic and supportive work environment
  • The opportunity to work with a leading organization in the IT outsourcing industry
  • Ongoing training and professional development opportunities


  • Cainta, Calabarzon, Philippines beBeeSupport Full time ₱500,000 - ₱1,000,000

    We are seeking a skilled Help Desk Specialist to join our team. As a key point of contact, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.Job DescriptionAs a Help Desk Specialist, you will be the first point of contact for customers seeking assistance with products or services. Your primary...


  • Cainta, Calabarzon, Philippines beBeeSupport Full time ₱4,800,000 - ₱7,200,000

    Customer Support Role OverviewWe are seeking a highly skilled and customer-focused professional to join our team as a Customer Support Representative.In this role, you will be responsible for troubleshooting and resolving complex issues for our users, providing timely and accurate feedback, and collaborating with internal teams to deliver exceptional...


  • Cainta, Calabarzon, Philippines beBeeTechnical Full time ₱300,000 - ₱450,000

    About the RoleMCI is seeking a skilled Technical Support Representative to provide top-notch assistance to customers with technical issues. As a key member of our team, you will play a vital role in ensuring customer satisfaction and delivering exceptional service.Key ResponsibilitiesProvide first-level technical support via phone, chat, or email to...

  • Front Desk Staff

    1 week ago


    Cainta, Calabarzon, Philippines Private Advertiser Full time ₱250 - ₱560 per year

    [FOR IMMEDIATE HIRING]We're looking for a highly organized and customer-focused Front Desk Personnel to join our team.The Front Desk Personnel will be the first point of contact for our patients and clients, providing exceptional service and ensuring a smooth and efficient administrative process.Responsibilities:Answer general inquiries from...


  • Cainta, Calabarzon, Philippines beBeeCustomerSupport Full time ₱2,300 - ₱2,800

    Job TitleWe are seeking a highly skilled and motivated professional to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, addressing their inquiries and resolving any issues they may have in a timely and professional...

  • Help Desk Expert

    2 days ago


    Cainta, Calabarzon, Philippines beBeeTechnical Full time ₱890,000 - ₱1,216,000

    Job DescriptionThe Technical Support Specialist will be the bridge between our customers, support teams, and developers.This role requires someone who can troubleshoot technical issues, communicate clearly with customers, and work collaboratively with cross-functional teams to improve customer experience.The ideal candidate should have strong problem-solving...


  • Cainta, Calabarzon, Philippines beBeecustomer Full time ₱12,000 - ₱18,000

    Customer Support RepresentativeAt our organization, we are seeking a highly skilled and motivated individual to fill the role of Customer Support Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.",


  • Cainta, Calabarzon, Philippines beBeeTechnical Full time ₱48,000 - ₱72,000

    Job OverviewWe're on a mission to empower employees globally, fostering meaningful connections and authentic relationships.We are a diverse team united by our desire to connect people with common values for impactful work.ResponsibilitiesAs a Technical Support Advocate, you'll provide expert technical assistance, feature explanations, and best practice...


  • Cainta, Calabarzon, Philippines beBeeSupport Full time ₱6,240,000 - ₱8,448,000

    Client Support ProfessionalAs a Client Support Professional, you will play a pivotal role in managing client inquiries and providing timely and accurate responses. Your key responsibilities will include:Assisting the Head of Client Services in resolving complex client issuesDeveloping expertise in handling diverse client inquiries independentlyProviding...


  • Cainta, Calabarzon, Philippines beBeeTechnical Full time ₱3,500 - ₱5,500

    Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to serve as the first point of contact for IT support requests from healthcare staff and providers. Key Responsibilities: Serve as the initial point of contact for healthcare users seeking technical support. Receive, review, and log all incoming support requests via...