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Operations Improvement Lead

1 week ago

Manila, National Capital Region, Philippines KMC Solutions Full time

About KMC Solutions: We are a leading provider of business process improvement services, helping organizations streamline their operations and achieve excellence.

Job Title: Operations Improvement Lead

The successful candidate will be responsible for leading process improvement initiatives, ensuring alignment with organizational goals.

  • Lead the development and implementation of process improvements, resulting in significant cost savings and operational efficiencies.
  • Collaborate with cross-functional teams to analyze and improve business processes.
  • Develop and maintain process documentation, including flowcharts, procedures, and training materials.

Key Responsibilities:

Scope: People Management
  • Role may start as an individual contributor but should eventually be capable of handling subordinates.
  • Recruit, interview, hire, and train new staff in the department.
  • Oversee the daily workflow of the department.
  • Provide constructive and timely performance evaluations.

Requirements:

  • Three (3) years of well-established experience as Business Analyst, Process Excellence, and similar roles.
  • People management experience is a plus but not required.
  • Strong background in project and time management, with excellent analytical and problem-solving skills.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.