Process Improvement Consultant

5 days ago


Manila, National Capital Region, Philippines ANZ Global Services and Operations (Manila), Inc Full time
About the Team

You will be part of the Financial Crime Delivery and MI team that provides support to ensure strategic and operational objectives are achieved and in line with agreed service offerings.

The team is responsible for several key areas:

  • Support the delivery of process improvements and BAU/project initiatives to ensure each initiative is delivered in a stable and sustainable manner, while delivering the best experience to our stakeholders.
  • Contribute to the development of the Financial Crime delivery framework and governance.
  • Assist in ensuring all risk in change and ANZ Delivery Framework (ADF) activities are completed with the correct level of governance.
  • Finding opportunities to create efficiency gains, mitigate risks, and improve operational performance through automation, process redesign, and transformation.


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