
Patient Experience Coordinator
3 days ago
Job seekers with a passion for delivering exceptional patient experiences are invited to apply for this role.
About the JobThis position plays a vital part in ensuring that patients receive the highest level of care and service.
The ideal candidate will possess excellent communication skills, be able to multitask effectively, and have a strong understanding of medical billing procedures.
Key Responsibilities:
- Respond promptly and professionally to patient inquiries and concerns.
- Assist patients with various issues and questions in a timely manner.
- Gather relevant information and provide accurate responses to resolve issues efficiently.
- Document all interactions thoroughly and accurately.
- Stay up-to-date on products, services, and policies related to medical billing.
- Continuously strive to improve patient satisfaction and experience.
Qualifications, Education, and Experience:
- A bachelor's degree from an accredited institution.
- A minimum of 1 year of experience in medical billing (US healthcare) or a related field.
- Excellent oral and written communication skills.
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