
Patient Care Representative
13 hours ago
Infinit-O is the trusted, customer-centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20 years.
We navigate complex industry landscapes to drive transformative outcomes, helping businesses streamline operations, enhance customer experience, and achieve sustainable growth backed by a world-class Net Promoter Score of 75. Our approach combines operational efficiency with a human-centered ethos, ensuring sustainable value creation for our clients and team members.
As a Certified B Corporation, Infinit-O is committed to the highest standards of social and environmental performance, accountability, and transparency. We embed these values into every aspect of our operations—aligning business success with a positive impact on our clients, people, and communities.
Our commitment to Diversity, Equity, and Inclusion (DEI) is integral to our mission. We believe that building inclusive, equitable teams is not only the right thing to do—it is also essential for driving innovation and better business outcomes. We actively promote equal opportunity through inclusive hiring practices, continuous learning programs, and regular equity assessments to ensure a fair and empowering workplace for all.
What is the role that we need? We are looking for a detail-oriented and experienced General Accountant to manage and maintain accurate financial records and ensure compliance with internal and external reporting standards. This role will play a key part in supporting the Finance Team's operations, including general ledger management, reconciliation, and the preparation of financial reports. The ideal candidate should possess strong accounting expertise, analytical skills, and a commitment to upholding financial integrity and accuracy in a fast-paced and agile environment.
Key Responsibilities:
The Remote Patient Care Representative Team Lead supports home health services by coordinating patient care and managing tasks using RingCentral for communication and Axxess EHR for documentation.
Responsibilities:
• Engage patients via RingCentral to schedule appointments and provide care instructions.
• Document interactions and billing in Axxess EHR, ensuring HIPAA compliance.
• Coordinate with clinicians for timely care delivery.
• Verify insurance and handle patient inquiries.
• Escalate urgent issues to clinical staff.
Job Requirements and Credentials:
• High school diploma; healthcare certification preferred.
• 1–2 years in healthcare admin or customer service.
• Proficient in RingCentral and Axxess EHR.
• Strong communication and organizational skills.
• Knowledge of HIPAA and medical terminology.
• Reliable internet for remote work.
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