Patient Care Coordinator

1 day ago

Pasay, National Capital Region, Philippines beBeeHealthcare Full time $50,000 - $70,000
New Patient Team Representative Job Description

This is a remote contractor role where you'll play a vital part in supporting patients at the beginning of their care journey.

Our partner's mission is to guide their community toward an active, independent lifestyle. Their team is built on values that shape everything they do:

  • Humble Confidence – Knowing your talents and successes without needing to shout them
  • Integrity – Doing the right thing with sincerity and strong moral principles
  • Exceeding Expectations – Striving for growth, never settling for the status quo
  • Contagious Positivity – Bringing energy and joy to every interaction
  • Extreme Ownership – Taking responsibility without excuses, for yourself and your team

In this role, you will process new patient referrals, verify insurance eligibility, upload, track, and organize medical documents, coordinate with patients, providers, and internal teams via phone, chat, and email, handle faxes, tasks, and provider requests promptly and with precision, keep patients on schedule by ensuring evaluation appointments are set up correctly, and help maintain smooth team communication through daily updates.

The ideal candidate should have 2+ years of experience in insurance verification and authorization, strong knowledge of Medicare, Medicaid, commercial insurance, and referral/authorization processes, excellent attention to detail, organization, and time management skills, proficiency with Microsoft Office (Word & Excel) and comfort with EMR systems, professional communication skills, and the ability to remain calm under pressure.

Required Skills and Qualifications
  • Insurance Verification and Authorization Experience: 2+ years
  • Knowledge of Healthcare Systems: Strong understanding of Medicare, Medicaid, commercial insurance, and referral/authorization processes
  • Technical Skills: Proficient in Microsoft Office (Word & Excel), comfortable with EMR systems
  • Communication and Time Management: Excellent attention to detail, organization, and time management skills
Benefits
  • Competitive Salary
  • Opportunities for Professional Development and Growth
  • Dynamic and Supportive Team Environment
  • Meaningful Impact on Families
Seniority Level and Employment Type
  • Full-time position with opportunities for growth

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