Operations Manager

3 days ago

Cebu City, Central Visayas, Philippines beBeeOperations Full time ₱800,000 - ₱1,200,000
Operations Manager - Customer Service

This is a mid-to-senior level role where you will be responsible for managing a team of 80 FTEs. The successful candidate will have strong leadership and communication skills, as well as the ability to analyze data and make informed decisions.

Key Responsibilities:
  • Lead a team of operations managers to ensure seamless delivery of customer service
  • Develop and implement strategies to improve customer satisfaction and retention
  • Collaborate with cross-functional teams to achieve business objectives
Qualifications:
  • Minimum 5 years experience in customer service management
  • Proven track record of improving customer satisfaction and retention
  • Strong analytical and problem-solving skills

This is an excellent opportunity for someone looking to take on a challenging role in a dynamic environment.

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