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Operations Manager

2 weeks ago


Cebu City, Central Visayas, Philippines Helpware Full time $60,000 - $80,000 per year
Position Overview:

The Operations Manager is responsible for overseeing the day-to-day business operations, ensuring efficiency, quality, service, and cost-effective management of resources. This role plays a critical part in strategic planning and execution, helping align operations with overall business goals.

Key Responsibilities:
  • Supervise daily operations and ensure processes run smoothly and efficiently.

  • Collaborate with leadership to develop and implement strategic plans that enhance productivity and customer satisfaction.

  • Monitor performance metrics and identify areas for improvement.

  • Manage budgets, forecasts, and cost controls to optimize operational expenditures.

  • Coordinate cross-functional teams including HR, Finance, IT, and Logistics to support business needs.

  • Enforce company policies and safety standards to ensure a safe and compliant work environment.

  • Lead, train, and mentor operations staff to promote high performance and professional development.

  • Manage relationships with vendors, partners, and stakeholders.

  • Conduct regular audits and risk assessments to ensure compliance with regulatory requirements.

  • Support change management initiatives and continuous process improvement efforts.

Qualifications:
  • Preferred: Bachelor's degree in Business Administration, Operations Management, or a related field.

  • Minimum of 2 years of proven experience in operations, preferably in a managerial or supervisory role.

  • Strong understanding of business functions such as HR, Finance, Logistics, and Customer Service.

  • Excellent leadership, organizational, and decision-making skills.

  • Solid analytical and problem-solving abilities.

  • Proficient in MS Office and operational management software (e.g., ERP systems).

  • Strong communication and interpersonal skills.