
Patient Support Specialist
7 days ago
This is a remote, contractor position where you'll play a vital part in supporting patients at the very beginning of their care journey. We are looking for individuals who can provide excellent administrative support and work effectively in a dynamic team environment.
Responsibilities:- Process new patient referrals and ensure all documentation is accurate and complete
- Verify insurance eligibility and keep referral logs up-to-date
- Upload, track, and organize medical documents in the system
- Coordinate with patients, providers, and internal teams via phone, chat, and email
- Handle faxes, tasks, and provider requests promptly and with precision
- Keep patients on schedule by ensuring evaluation appointments are set up correctly
We're seeking individuals with strong communication skills, attention to detail, and experience in insurance verification and authorization. If you have a passion for delivering exceptional service and are motivated to make a meaningful impact, we want to hear from you.
Requirements:- 2+ years of experience in insurance verification and authorization
- Strong knowledge of Medicare, Medicaid, commercial insurance, and referral/authorization processes
- Excellent attention to detail, organization, and time management
- Proficient with Microsoft Office (Word & Excel) and comfortable with EMR systems
- Competitive salary commensurate with experience
- Opportunities for professional development and growth
- Work in a dynamic and supportive team environment
- Not Applicable
- Full-time
- Administrative
- Industries: Hospitals and Health Care
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