Patient Care Coordinator

7 days ago


Tanauan, Calabarzon, Philippines beBeeCare Full time $60,000 - $100,000
Job Summary:

The Patient Care Coordinator role requires a highly skilled professional to serve as the primary point of contact for patients, ensuring seamless care coordination and excellent communication skills.

  • This position involves coordinating appointments, follow-ups, and care navigation for patients
  • Providing emotional support and addressing concerns empathetically is crucial in this role
  • The Patient Care Coordinator will guide patients through healthcare processes and educate on available services

Key Responsibilities:

  • Coordinate patient care activities, including appointment scheduling and follow-up communications
  • Develop and maintain strong relationships with patients, families, and healthcare teams
  • Analyzing patient data to identify potential issues and providing recommendations for improvement

Requirements:

  • Demonstrated excellent written and verbal communication skills, with the ability to effectively communicate with diverse stakeholders
  • A minimum of 2 years of experience in customer service, healthcare support, or related field
  • Strong understanding of healthcare systems and processes, with the ability to navigate complex workflows

Preferred Qualifications:

  • Background in sales or patient engagement, with a proven track record of driving results
  • Familiarity with HIPAA compliance and confidentiality standards, with the ability to maintain sensitive information
  • Proficiency in Google Suite, Calendly, RingCentral, and CRM or case management tools, with experience using virtual communication platforms

Why Work with Us?

We offer a dynamic work environment that values innovation, collaboration, and employee growth. Our team is committed to delivering exceptional results and making a meaningful impact in the lives of our clients and their patients.



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