Enterprise ServiceNow Architect
1 week ago
Job Description:
We are looking for an experienced ServiceNow Developer to join our team at Capgemini Philippines Corp.
Key Responsibilities:
- Design, develop, and enhance solutions within the ServiceNow platform.
- Perform system and integration testing within the ServiceNow Platform.
- Lead incident response, change management, and service request enhancements.
- Integrate ServiceNow with other programs and applications.
- Develop and customize ServiceNow applications, modules, and workflows and integrate to other systems.
- Participate in continuous improvement initiatives.
Requirements:
- A minimum of 8 years relevant professional experience in software development, solution architecture, or a related field.
- A minimum of 6 years relevant professional experience in ServiceNow development.
- Strong technical background with experience in software development, architecture, and design.
- Ability to develop catalog items, workflows, custom web services, notifications, scoped applications, UI, and data policies on the ServiceNow platform.
- Strong understanding of ServiceNow data model and relationship, system architecture, design, configuration, and delivery.
- Experience in designing, developing, implementing business applications in ITL, CMDB, Service Request, Change Management, Incident Management, Asset Management, Problem Management, and Service Portal.
- Administration skills for managing ServiceNow instances including ACLs, catalog items, and UI customizations.
- Create and manage update sets to move customizations between ServiceNow environments.
- Overarching understanding of ServiceNow product suite.
- Experience in CMDB, ITOM Discovery, and ITAM is a plus.
- ServiceNow Developer Certification is a must.
- Strong problem analytical and problem-solving skills.
- Strong written and verbal communication skills.
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