Enterprise ServiceNow Architect

1 week ago


Manila, National Capital Region, Philippines Capgemini Philippines Corp. Full time

Job Description:

We are looking for an experienced ServiceNow Developer to join our team at Capgemini Philippines Corp.

Key Responsibilities:

  • Design, develop, and enhance solutions within the ServiceNow platform.
  • Perform system and integration testing within the ServiceNow Platform.
  • Lead incident response, change management, and service request enhancements.
  • Integrate ServiceNow with other programs and applications.
  • Develop and customize ServiceNow applications, modules, and workflows and integrate to other systems.
  • Participate in continuous improvement initiatives.

Requirements:

  • A minimum of 8 years relevant professional experience in software development, solution architecture, or a related field.
  • A minimum of 6 years relevant professional experience in ServiceNow development.
  • Strong technical background with experience in software development, architecture, and design.
  • Ability to develop catalog items, workflows, custom web services, notifications, scoped applications, UI, and data policies on the ServiceNow platform.
  • Strong understanding of ServiceNow data model and relationship, system architecture, design, configuration, and delivery.
  • Experience in designing, developing, implementing business applications in ITL, CMDB, Service Request, Change Management, Incident Management, Asset Management, Problem Management, and Service Portal.
  • Administration skills for managing ServiceNow instances including ACLs, catalog items, and UI customizations.
  • Create and manage update sets to move customizations between ServiceNow environments.
  • Overarching understanding of ServiceNow product suite.
  • Experience in CMDB, ITOM Discovery, and ITAM is a plus.
  • ServiceNow Developer Certification is a must.
  • Strong problem analytical and problem-solving skills.
  • Strong written and verbal communication skills.


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