Operations Coordinator

2 days ago

Davao City, Davao, Philippines beBeeCustomerService Full time ₱35,000 - ₱55,000

Lennorhive is recruiting an Operations Coordinator to join its global client company.

Job Description

We are looking for a detail-oriented and organized individual to assist in managing our day-to-day operations. The successful candidate will be responsible for providing exceptional customer service, processing orders efficiently, and maintaining accurate records of sales, inventory, and customer interactions.

  • Customer Service: Act as the primary contact for online customers, addressing inquiries, resolving complaints, and processing orders promptly.
  • Inventory Management: Monitor and manage inventory levels, ensuring accurate stock counts and timely restocking of products.
  • Order Processing: Oversee the order fulfillment process, including picking, packing, and shipping orders to ensure timely delivery.
  • Data Entry: Maintain accurate records of sales, inventory, and customer interactions in our database.
Required Skills and Qualifications

To excel in this role, you will need:

  • Customer Service Excellence: Strong communication skills with a customer-centric approach.
  • Inventory Management Expertise: Experience in monitoring and managing inventory levels, ensuring accurate stock counts, and coordinating timely product restocking.
  • Order Fulfillment Proficiency: Proven ability to oversee the entire order fulfillment process, including picking, packing, and shipping orders to ensure timely delivery.
  • E-commerce Platform Knowledge: Strong understanding of e-commerce platforms, particularly in creating, editing, and maintaining accurate product listings.
  • Data Management Skills: Proficiency in maintaining accurate records of sales, inventory, and customer interactions in databases.
Benefits

We offer a range of benefits, including:

  • Work From Home Setup: A comfortable and productive workspace from the comfort of your own home.
  • PTO: Paid time off to relax and recharge.
  • Paid Holidays: Celebrate special occasions with us.
  • HMO: Comprehensive health insurance for you and your loved ones.
What We Offer

At Lennorhive, we value our team members and strive to create a positive and supportive work environment. If you're passionate about delivering exceptional customer experiences, staying organized, and being involved in various aspects of a growing business, we'd love to hear from you.

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