Support Team Member

3 days ago


Ayala Alabang, National Capital Region, Philippines Telework Full time

We are excited to announce that Telework is hiring for a Support Team Member to join our team As a key member of our support team, you will be responsible for providing exceptional customer service and resolving issues in a timely and professional manner.

About Us

We are a dynamic and growing company that values our customers and employees alike. Our mission is to provide top-notch service and support to our clients, and we are looking for talented individuals who share our vision.

Compensation and Benefits

We offer a competitive compensation package, including a salary of up to 27,000 monthly, as well as a range of benefits including health insurance coverage, retirement savings plan, paid time off, and ongoing training and professional development opportunities.

Job Responsibilities

As a Support Team Member, you will be the first point of contact for our customers, interacting with them via phone, email, or chat. You will be responsible for answering questions, resolving issues, and providing solutions to customers in a friendly and professional manner.

Requirements

To be successful in this role, you will need to possess excellent verbal and written communication skills, as well as the ability to remain calm and professional in challenging situations. You will also need to be available to work flexible schedules, including evenings, weekends, and holidays if required.

A high school diploma or equivalent is required, and additional education or certifications in customer service or related fields are a plus.

Work Environment

We offer an onsite setup with shifting schedules, allowing you to work in a fast-paced environment and interact with colleagues from diverse backgrounds. Our virtual hiring process ensures that you can participate from anywhere, making it easy to join our team.



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