Service Support Specialist
12 hours ago
Neksjob is a leading company that provides innovative solutions to customers worldwide. We value our employees and strive to create a positive work environment that fosters growth and success.
Job Summary:
We are seeking a skilled Customer Service Support to join our team. The ideal candidate will have experience in call center environments and possess excellent communication and problem-solving skills.
Duties and Responsibilities:
- Respond to incoming customer calls and provide prompt resolutions to their inquiries and concerns
- Utilize active listening skills to understand customer needs and provide personalized solutions
- Collaborate with internal teams to resolve complex issues and improve overall customer satisfaction
- Stay up-to-date with product knowledge and industry trends to provide expert advice to customers
Qualifications:
- At least 1 year of call center experience or relevant customer-facing role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Willingness to learn and adapt to new processes and technologies
Benefits:
We offer a competitive salary, exciting performance bonuses, and comprehensive healthcare benefits. Our goal is to provide a positive work environment that supports the growth and success of our employees.
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