Application Support Specialist

2 days ago


Ayala Alabang, National Capital Region, Philippines Hunter's Hub, Inc. Full time

Job Description:

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We are seeking a highly skilled and motivated Application Support Specialist to join our team at Hunter's Hub, Inc. As an Application Support Specialist, you will be responsible for providing technical support and assistance to our customers.

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About the Role:

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The ideal candidate will have a strong background in IT infrastructure and a passion for problem-solving. You will work closely with our customers to identify and resolve technical issues, ensuring that they receive prompt and effective support.

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Key Responsibilities:

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  1. ">
  2. Provide technical support and assistance to customers via phone, email, or chat">
  3. Analyze and troubleshoot technical issues using various tools and software">
  4. Develop and implement solutions to resolve technical issues">
  5. Collaborate with cross-functional teams to ensure seamless support delivery">
  6. Document and maintain accurate records of customer interactions and technical issues">
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Requirements:

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  • ">
  • Bachelor's degree in Computer Science, Information Technology, or related field">
  • At least 1 year of experience in application support or technical support">
  • Strong analytical and problem-solving skills">
  • Excellent communication and interpersonal skills">
  • Proficiency in Microsoft Office and other relevant software">
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What We Offer:

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  • ">
  • A competitive salary and benefits package">
  • Ongoing training and professional development opportunities">
  • A dynamic and supportive work environment">
  • Opportunities for career growth and advancement">
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How to Apply:

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If you are a motivated and results-driven individual who is passionate about providing excellent customer support, please submit your resume and cover letter for consideration.



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