Technical Support Expert

2 days ago


Ayala Alabang, National Capital Region, Philippines Hunter's Hub, Inc. Full time

Job Title: Technical Support Expert

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Hunter's Hub, Inc. is seeking a highly skilled Technical Support Expert to join our team. As a Technical Support Expert, you will be responsible for providing technical support and assistance to our customers.

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About the Role:

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The ideal candidate will have a strong background in IT infrastructure and a passion for problem-solving. You will work closely with our customers to identify and resolve technical issues, ensuring that they receive prompt and effective support.

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Key Responsibilities:

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  1. ">
  2. Provide technical support and assistance to customers via phone, email, or chat">
  3. Analyze and troubleshoot technical issues using various tools and software">
  4. Develop and implement solutions to resolve technical issues">
  5. Collaborate with cross-functional teams to ensure seamless support delivery">
  6. Document and maintain accurate records of customer interactions and technical issues">
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Requirements:

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  • ">
  • Bachelor's degree in Computer Science, Information Technology, or related field">
  • At least 1 year of experience in technical support or a related field">
  • Strong analytical and problem-solving skills">
  • Excellent communication and interpersonal skills">
  • Proficiency in Microsoft Office and other relevant software">
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What We Offer:

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  • ">
  • A competitive salary and benefits package">
  • Ongoing training and professional development opportunities">
  • A dynamic and supportive work environment">
  • Opportunities for career growth and advancement">
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How to Apply:

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If you are a motivated and results-driven individual who is passionate about providing excellent customer support, please submit your resume and cover letter for consideration.



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