Policy Administration Specialist

5 days ago


Cebu City, Central Visayas, Philippines QBE Insurance Group Full time

Job Summary

This role supports policy documentation across various business lines, ensuring accurate handling based on established protocols and procedures.

Main Responsibilities:

  • Review and analyze processing instructions, applications, and work request correspondence from underwriters and agents.
  • Provide rating and processing support for lines of business and multi-state accounts.
  • Process underwriting policy issuance and amendments within established guidelines.
  • Offer customer service support for underwriting assistants and underwriters, handling inquiries and requests with a high level of complexity.
  • Collaborate with underwriting assistants and underwriters to deliver timely and accurate products for multiple lines of business.
  • Maintain knowledge of product, system, and process to ensure compliance with regulations.
  • Establish and maintain good working relationships with stakeholders.

Required Skills and Qualifications

The ideal candidate will possess the following skills and qualifications:

  • Tertiary degree or equivalent combination of education and work experience.
  • Prior experience in policy administration, BPO, rating and processing, data entry, administrative support, or insurance industry background.


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