Associate Policy Manager

6 days ago


Cebu City, Central Visayas, Philippines QBE Insurance Group Full time

Job Description

We are seeking an experienced professional to support policy documentation across various business lines, ensuring accurate handling based on established protocols and procedures.

Main Responsibilities:

  • Review and analyze processing instructions, applications, and work request correspondence from underwriters and agents.
  • Provide rating and processing support for lines of business and multi-state accounts.
  • Process underwriting policy issuance and amendments within established guidelines.
  • Offer customer service support for underwriting assistants and underwriters, handling inquiries and requests with a high level of complexity.
  • Collaborate with underwriting assistants and underwriters to deliver timely and accurate products for multiple lines of business.
  • Ensure underwriting policies are followed and referrals/escalation matrix is applied when appropriate.
  • Maintain good working relationships with stakeholders.

Required Skills and Qualifications

The ideal candidate will possess:

  • Tertiary degree or equivalent combination of education and work experience.
  • Prior experience in policy administration, BPO, rating and processing, data entry, administrative support, or insurance industry background.


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