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Administrative Support Specialist

1 week ago

Cebu City, Central Visayas, Philippines Smartsourcing Full time

Welcome to Smartsourcing, a dynamic and award-winning organisation that empowers individuals to thrive in their careers. We are seeking an Administrative Support Specialist who will play a vital role in providing exceptional support to our clients.

This position involves delivering high-quality secretarial, clerical, digital, and administrative services to ensure seamless task completion and timely delivery. As a key member of our team, you will contribute to the implementation of business strategies, growth plans, and new ventures.

The responsibilities of this role include:

  • Scheduling meetings for associates and clients, coordinating with clients on availability, initial questions, and concerns; preparing meeting agendas, invitations, and minutes; following up on actions and distributing relevant documents.
  • Maintaining and updating calendars, managing emails, and ensuring effective communication.
  • Overseeing the maintenance and follow-up of key task items related to business development plans.
  • Providing organisational support through secretary duties during business development meetings.
  • Staying informed about project status and acquiring updates from other associates.
  • Offering consultative, research, and investigative support as required.
  • Assisting with logistics for planning and implementing new business ventures.
  • Providing quality customer service, including interacting with customers, answering enquiries, and resolving complaints.

To succeed in this role, you should have:

  • At least 2 years of experience in executive administration or secretarial roles.
  • Experience in virtual administration of teams.
  • Experience in liaising with high-level stakeholders.
  • Experience in preparing reports and documentations.
  • Experience in handling information requests and directives.
  • An understanding of relevant policies, requirements, and procedures of BPO companies.

We offer a range of benefits, including an above-industry salary package, fixed weekends off, HMO coverage, free meals and coffee, sports wellness clubs, and travel opportunities.