Sales Operations Team Lead

2 days ago

Taguig, National Capital Region, Philippines beBeeManager Full time $100,000 - $150,000
Job Overview

This is a remote position in our revenue operations organization. As the EDO Manager, Global App Commercial Desk, you will report to the Sr. Manager and lead a team of App Commercial Desk Specialists across multiple timezones.

The ideal candidate will have a strong background in sales service desk tools and experience with regulatory compliance or in a controls environment. They will be responsible for overseeing day-to-day team activity and performance as a hands-on people manager.

Key Responsibilities
  • Develop and implement the App Commercial Desk strategy and vision.
  • Manage a team of App Desk Sales specialists to achieve and exceed internal Key Performance Indicators (KPIs).
  • Serve as the point of contact supporting customers with app questions during the sales cycle.
  • Define, establish, measure, and report on metrics to analyze internal efficiency, including Service Level Agreements (SLAs) and support volumes.
Requirements
  • Minimum 3 years relevant experience in a supervisory/management role.
  • Bachelor's degree in Business, Finance, Accounting, Economics, or a related field.
  • Highly proficient with Microsoft Excel, including creating ad-hoc formulas.
  • Strong interpersonal skills and ability to work/influence across organizational boundaries.
  • Excellent oral and written communication, interpersonal, and analytical skills.
About Our Organization

We're passionate about helping global field sales teams and external vendors scale and achieve their goals because their success is our success.

Why Work with Us?

We believe that the unique contributions of all employees create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity/expression, sexual orientation, age, or marital/veteran/disability status.

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