
Senior Scheduling Coordinator
2 days ago
Imagine being the person who keeps everything running smoothly behind the scenes in a fast-paced home care setting. You don't just fill gaps in the schedule; you create order and confidence for both caregivers and clients.
As a Home Care Scheduler, you'll be assigned to a U.S.-based home care client, working closely with their operations team. You'll manage caregiver schedules, communicate changes, and help keep both sides informed, supported, and calm even when things get hectic.
You'll also assist with admin work or pitch in on light recruitment tasks, keeping things moving and meaningful.
Responsibilities:- Build and maintain up-to-date caregiver schedules across multiple counties
- Respond quickly when someone cancels a shift or doesn't clock in
- Answer calls from clients and caregivers using the VoIP system
- Update records and case notes in WellSky (we'll train you for it)
- Work with the ops team to flag issues and ensure staffing stays smooth
- Conduct regular check-ins and evaluations with caregivers
- Generate weekly reports and keep leadership in the loop
To succeed in this role, you should have experience in scheduling or think you can excel at it. Bonus points for healthcare or home care experience. You must be calm under pressure, naturally organized, and comfortable with software systems and remote communication.
You'll also need to build strong relationships with stakeholders, becoming a trusted partner they can rely on. Take initiative, but also be a great team player.
And finally, you're willing to work in a US time zone schedule and have the required technical setup.
Benefits:- We pay fairly and on time
- Prepaid HMO coverage for your peace of mind
- Tools, training, and honest feedback to help you grow
- Recognition and celebration of your wins
- A supportive environment that actually cares about its employees
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Mandaue City, Central Visayas, Philippines beBeeScheduling Full time $40,000 - $60,000Job Overview:We are seeking a highly organized and detail-oriented Senior Scheduling Coordinator to join our team.The RoleDevelop and maintain accurate caregiver schedules across multiple locations, ensuring seamless staffing coverage.Respond promptly to last-minute scheduling changes, providing excellent communication with clients and caregivers.Utilize...
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