Scheduling Coordinator

16 hours ago


Cebu City, Central Visayas, Philippines beBeeScheduling Full time ₱530,000 - ₱790,000
Job Title: Scheduling Coordinator

We are seeking an experienced and detail-oriented individual to join our team as a Scheduling Coordinator. In this role, you will provide exceptional customer service to patients over the phone, schedule appointments, verify insurance coverage, and maintain accurate patient records within Athena EHR.

Key Responsibilities:
  • Greet callers in a professional, courteous manner and address patient needs promptly
  • Schedule primary care appointments including annual exams, chronic care follow-ups, acute visits, and preventive screenings
  • Verify patient insurance coverage and eligibility, including co-pays, deductibles, and network status
  • Maintain and update patient records accurately in Athena EHR
  • Assist with patient portal setup and troubleshooting
  • Collaborate with clinical staff to ensure smooth patient flow and timely care delivery
Requirements:
  • 2+ years of experience in a medical office setting, preferably in family medicine or internal medicine
  • Proficiency in Athena EHR, including scheduling, documentation, and patient communication features
  • Strong knowledge of primary care visit types, referral processes, and insurance requirements
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize in a fast-paced environment

Benefits:

Full-time position with competitive compensation and benefits package, opportunities for career growth and development, and a dynamic work environment.



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