Senior Learning Development Specialist

4 days ago

Taguig, National Capital Region, Philippines beBeeTrainingManager Full time ₱6,000,000 - ₱8,000,000

Frontline Employee Training is a key component of our organization's success. It ensures that new hires and existing team members are equipped with the right skills, mindset, and cultural alignment to perform effectively and grow within the organization.

Job Description
  • We are seeking an experienced Training Manager to design, manage, and implement training strategies for frontline employees. This role requires strong instructional design, facilitation, and project management skills.
Responsibilities
  • Develop a comprehensive training roadmap for frontline roles (e.g., onboarding, upskilling, job certification)
  • Create structured learning paths and competency-based development plans
  • Partner with business units to implement OJT (On-the-Job Training) and in-house mentorship frameworks
  • Design or localize courses for operational excellence, service, safety, and culture
  • Collaborate with internal SMEs and external partners to build training materials (slides, handbooks, digital content)
  • Lead annual training planning and oversee implementation schedules across sites
  • Establish training evaluation metrics (e.g., satisfaction, knowledge gain, behavioral change)
  • Track learning progress and completion rates through LMS or internal reporting tools
  • Work with HRBPs, QA, and operations to align training impact with performance data
  • Promote a learning culture via initiatives like learning weeks, peer-sharing, or knowledge contests
  • Support training event logistics and operations (e.g., training days, workshops, train-the-trainer programs)
Qualifications
  • Bachelor's degree or above (Human Resources, Education, Business, Communications, or related fields)
  • Minimum 5 years of experience in L&D, with at least 2 years focused on frontline workforce training
  • Proficient in instructional design, facilitation, and project management
  • Solid understanding of adult learning principles, train-the-trainer practices, and evaluation models (e.g., Kirkpatrick)
  • Skilled in MS PowerPoint, Excel, and learning systems (LMS)
Preferred Attributes
  • Strong empathy and awareness of frontline working environments
  • Effective communicator and stakeholder manager across functions
  • Highly organized, action-oriented, and able to manage multiple programs simultaneously
  • Passionate about education, knowledge sharing, and people growth

Keyword: TrainingManager

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