Global App Commercial Team Lead

2 days ago

Tarlac City, Central Luzon, Philippines beBeeStrategist Full time ₱1,500,000 - ₱2,250,000
Enterprise App Desk Manager Role

This leadership position focuses on overseeing a global team responsible for supporting enterprise sales teams and external marketplace vendors. The role involves collaborating with internal stakeholders, executing operational processes, and developing strategies to achieve business objectives.

Key responsibilities include:

  • Developing and implementing strategic initiatives to drive business growth
  • Leading a team of specialists across multiple time zones, ensuring effective performance and adherence to key performance indicators
  • Coordinating with cross-functional teams to support the sales cycle, including Enterprise Deal Management, Marketplace Operations, Ecosystems, and others
  • Defining and measuring metrics to analyze operational efficiency, including service level agreements and support volumes
  • Partnering with content managers and business process analysts to create and maintain process documentation
  • Handling internal escalations in a timely manner and expediting problem resolution
  • Maintaining operational reporting and delivering executive updates

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