
Exceptional Support Team Lead Role
4 days ago
Here’s a chance to accelerate your career as a Support Team Lead in a global outsourcing and offshoring company. We’re looking for an exceptional individual who can manage teams, drive performance, and foster a culture of excellence.
">Job Description- Strategic planning and execution: Develop, implement, and monitor operational plans that align with the organization's goals.
- Team management: Build, motivate, and lead high-performing teams, fostering a culture of collaboration, innovation, and continuous learning.
- Performance monitoring and improvement: Analyze team performance, identify areas for improvement, and develop strategies to enhance overall productivity and efficiency.
- Stakeholder engagement: Foster strong relationships with cross-functional teams, including sales, marketing, and client services.
Required Skills and Qualifications
- Leadership skills: Proven ability to lead and motivate high-performing teams, driving results-oriented behavior.
- Communication skills: Excellent written and verbal communication skills, with the ability to articulate complex ideas in a clear and concise manner.
- Problem-solving skills: Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.
- Education and experience: Bachelor's degree or higher in a relevant field, with at least two years of experience in a leadership role.
Benefits
- Competitive compensation and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
Seniority level
- Manager
Employment type
- Full-time
Job function
- Management
Industries
- BPO/KPO
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