Medical Billing Team Lead

1 day ago

Ayala Alabang, National Capital Region, Philippines beBeeLeadership Full time ₱900,000 - ₱1,200,000
Senior Team Lead, Medical Billing

Job Overview

Gear Inc. is seeking a seasoned professional to lead our content moderation team. As Senior Team Lead, you will be responsible for overseeing the day-to-day operations of the team and ensuring that all tasks are completed efficiently.

You will manage a group of content moderators and provide guidance and support as needed. Your primary objective will be to maintain a secure and polite online environment by monitoring and directing the moderating staff.

This role requires strong leadership skills, excellent communication abilities, and a keen eye for detail. You must be able to handle delicate material and work under pressure while maintaining high standards of quality and accuracy.

Responsibilities
  • Lead and manage a team of content moderators
  • Monitor and direct the moderating staff to ensure compliance with platform rules and regulations
  • Ensure all content moderation tasks are completed smoothly and effectively
  • Provide guidance and support to team members as needed
  • Collaborate with the content policy team to update and improve content rules and policies
  • Manage client escalations and respond to client emails promptly
  • Conduct audits and evaluations of moderator actions to ensure consistency and correctness
Requirements
  • Bachelor's degree in a related field or equivalent experience
  • Fluent in English (C1 level) and proficiency in other languages is preferred
  • Experience in content moderation or a related industry
  • Strong leadership and management abilities
  • Excellent interpersonal and communication skills
  • Proficiency with moderation software and tools
  • Strong problem-solving and analytical thinking skills
Benefits
  • Competitive salary and benefits package
  • Opportunities for professional development and continuing education
  • Meaningful work contributing to mental well-being and community wellness

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