Healthcare Records Specialist

2 days ago


Mandaluyong City, National Capital Region, Philippines beBeeRecords Full time ₱900,000 - ₱1,200,000
Healthcare Records Specialist Role Overview

This position plays a pivotal role in the healthcare records retrieval process, ensuring all requests are complete and accurate for downstream processing.

The ideal candidate will have prior experience requesting health records from providers on behalf of healthcare companies or law firms.

A thorough understanding of Adobe Acrobat and PDF editing/combining tools is also essential for this role.

  1. Key Responsibilities:
  2. Provider Research & Identification:
    • Determine relevant healthcare providers associated with a client's treatment.
    • Locate billing providers using tools such as Chartswap.
  3. Request Creation & Quality Control:
    • Review and correct incoming Release of Information (ROI) forms.
    • Create accurate base forms before assembling final submission packets.
  4. Request Assignment:
    • Assign requests to appropriate records team members based on workload metrics.
  5. Handling Special Cases:
    • Identify and escalate provider-specific requirements.

Required Skills & Qualifications:

  • Experience: Prior experience requesting health records.
  • Attention to Detail: Extreme accuracy is essential; errors can cause delays in retrieval.
  • Technical Skills: Proficiency in Adobe Acrobat and PDF editing/combining tools.
  • Communication: Strong verbal and written communication skills.


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