Front Desk Coordinator

1 month ago


Pasig, National Capital Region, Philippines THE SKIN LAUNDRY CORP Full time
Job Title

Front Desk Receptionist

 

Job Overview

The Front Desk Receptionist will serve as the first point of contact for clients and visitors, providing exceptional customer service and administrative support.

 

About the Role

This role involves managing front desk operations, including greeting guests, handling phone calls, and coordinating appointments, to ensure a welcoming and efficient environment.

 

Key Responsibilities
  • Greeting Visitors: Welcome clients and visitors with a friendly and professional demeanor, ensuring a positive first impression.
  • Phone Management: Answer and direct incoming calls promptly, taking messages and responding to inquiries as needed.
  • Appointment Scheduling: Manage appointment bookings, confirmations, and cancellations, maintaining an organized calendar for staff.
  • Administrative Support: Perform various administrative tasks, including filing, data entry, and maintaining office supplies.
  • Cash Handling: Handle cash and credit transactions accurately and efficiently.
  • Customer Service: Address client inquiries and concerns, providing accurate information and resolving issues in a timely manner.
  • Record Keeping: Maintain accurate records and files, ensuring confidentiality and compliance with relevant policies.
  • Inventory Monitoring: Monitor and manage stock levels, ensuring adequate supply.
  • Facility Management: Keep the front desk area tidy and organized, assisting with general office upkeep as needed.

 

Requirements
  • Previous Experience: 6 months of experience in a front desk or customer service role preferred.
  • Communication Skills: Strong communication and interpersonal skills are essential.
  • Technical Skills: Proficient in using office software and equipment (e.g., Microsoft Office, multi-line phone systems).
  • Time Management: Ability to multitask and handle a fast-paced work environment.
  • Attention to Detail: Detail-oriented with strong organizational skills.
  • Attitude: Positive attitude and professional appearance required.

 

Physical Requirements

Able to work in a fast-paced environment and maintain a professional appearance.

 

Compensation Package

This position offers a competitive salary of $40,000 - $50,000 per year, depending on experience, along with opportunities for growth and development within the company.



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