Remote Help Desk Specialist

2 days ago


Cainta, Calabarzon, Philippines beBeeTechnical Full time $30,000 - $45,000

Job Title: Remote Technical Support Representative

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This role involves providing technical assistance and troubleshooting support to clients across various industries. The successful candidate will respond to technical inquiries, resolve issues related to hardware, software, and connectivity, and guide users through solutions with patience and professionalism.

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The ideal candidate will have prior experience in call center environments, strong proficiency in English, both written and spoken, and the ability to work effectively in a remote environment.

Respond to inbound technical support requests via phone, chat, or emailDiagnose and troubleshoot hardware, software, and network issuesGuide customers through step-by-step solutions and escalate complex issues when necessaryDocument all customer interactions accurately in the system

Key Skills and Qualifications:

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Required Skills:

  • Prior experience in call center environments
  • Strong proficiency in English (written and spoken)
  • Ability to work effectively in a remote environment

Benefits:

We offer a competitive compensation package and opportunities for growth and development.

About Us:

Our company is dedicated to providing top-notch technical support to our clients. We value our employees and strive to create a positive and productive work environment.



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