Operations Coordinator Specialist

19 hours ago

Davao City, Davao, Philippines beBeeOperations Full time ₱1,000,000 - ₱2,000,000
Job Role Summary

We are seeking a skilled Operations Coordinator to support our media and publisher operations team.

Main Responsibilities:
  • Contact Management: Maintain and update publisher contact details for accuracy, ensuring timely communication and data integrity.
  • Cross-Functional Collaboration: Consolidate duplicate publisher records or aliases in CRM systems, working closely with internal teams to drive process efficiency.
  • Onboarding Support: Correspond with publishers during onboarding, coordinating link building, pixel testing, and billing verification to ensure seamless integration.
  • Launch Coordination: Track, document, and support new publisher launches, tests, and turn-downs with Publisher Managers, fostering strong relationships and open communication.
  • Data Quality: Ensure publisher property information is correctly logged and up-to-date, maintaining accurate data sets for informed decision-making.
  • Benchmarking: Request and store benchmark stats for performance projections, providing valuable insights to drive business growth.
Campaign & Asset Management:
  • Media Kit Acquisition: Request, review, and store publisher media kits and placement samples, ensuring compliance with brand guidelines.
  • Creative Verification: Ensure creatives match publisher specs and requirements, guaranteeing high-quality output.
  • Review Facilitation: Coordinate internal review, feedback, and approvals for placement comps, streamlining the creative workflow.
  • Creative Library: Store client-approved creatives and keep live documentation current, maintaining organized archives for future reference.
  • Link Generation: Generate and distribute tracking links, ensuring proper setup and communication with stakeholders.
  • Pixel Integration: Request postback integrations, piggyback pixels, and manage testing workflows, optimizing data collection and analysis.
Billing & Financial Coordination:
  • Financial Liaison: Liaise with finance teams to communicate billing terms and project details, ensuring transparent financial management.
  • IO Verification: Ensure insertion orders are in place for all billing needs, guaranteeing accurate invoicing and payment processing.
  • Billing Tracking: Monitor and log billing changes and opportunities in the project management system, maintaining up-to-date financial records.
Project & Process Management:
  • Data Integrity: Maintain clean data in project management and CRM platforms, ensuring data consistency and accuracy.
  • Automation Oversight: Monitor automations and troubleshoot any issues to keep workflows running efficiently, minimizing downtime and delays.
  • Documentation Management: Maintain internal documentation, templates, and tracking logs, facilitating knowledge sharing and process improvement.
  • Team Alignment: Support internal communications to ensure priorities are clear and processes are followed, promoting collaboration and productivity.

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