Scheduling Operations Manager

2 days ago


San Juan, National Capital Region, Philippines beBeeCommunication Full time ₱7,200 - ₱7,800
Job Title: Scheduler

We are seeking a highly organized and detail-oriented Scheduling Coordinator to join our team. In this position, you will be responsible for ensuring that client needs are met by matching them with care providers who are not only available but also the right personal and professional fit.

  • Coordinate and manage client and care provider schedules using internal scheduling software.
  • Analyze care needs, provider skills, preferences, and availability to make the best possible match.
  • Engage with care professionals and clients to confirm or adjust assignments.
Key Responsibilities:
  • Develop and implement efficient scheduling systems and processes to optimize staff utilization and reduce wait times.
  • Collaborate with cross-functional teams to ensure seamless communication and coordination of client schedules.
  • Provide exceptional customer service by responding promptly to client inquiries and resolving any scheduling conflicts in a timely manner.
Requirements:
  • Previous experience in scheduling, coordination, or care management (preferably in healthcare).
  • Excellent verbal and written communication skills.
  • Strong multitasking, organizational, and critical thinking abilities.
  • Comfortable making outbound calls and coordinating in real-time.


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