Remote Content Operations Manager

22 hours ago


San Juan, National Capital Region, Philippines beBeeOperations Full time ₱60,000 - ₱80,000
Content Operations Lead

This pivotal role oversees and optimizes the daily operations of a team of content creators. The ideal candidate will excel in coordinating schedules, onboarding new hires, and driving process improvements while maintaining a supportive and growth-oriented work environment.

Key Responsibilities:
  • Develop and implement efficient scheduling processes to ensure seamless coverage.
  • Design and oversee the onboarding process for new team members, including comprehensive documentation and mentorship programs.
  • Serve as the primary point of contact for operational inquiries and workflow issues.
  • Monitor team performance and adherence to standard operating procedures, escalating concerns as necessary.
  • Promote and maintain standard operating procedures for scheduling, onboarding, and reporting.
  • Collaborate with leadership to resolve productivity bottlenecks and drive continuous improvement.
  • Foster an inclusive and productive remote work culture.
  • Track key operational metrics and deliver regular reports to management.
Requirements:
  • Proven experience in operations, team supervision, or coordination within startup, remote, or BPO environments.
  • Exceptional organizational, multitasking, and problem-solving skills.
  • Superior written and verbal communication skills.
  • Proficiency in using digital scheduling tools, spreadsheets, and virtual collaboration platforms.
  • Ability to thrive independently and as part of a remote team.
  • Experience supporting online content creator teams or managing online communities is highly desirable.
  • Familiarity with subscription-based or premium content platforms is an asset.


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