Sales Representative for Custom Signage Solutions
3 days ago
We are seeking a highly skilled Sales Representative to join our team at NOVA Signage. As a key member of our sales team, you will be responsible for managing inbound inquiries and providing exceptional customer service to our clients.
About the RoleThis is a full-time remote opportunity that requires strong English communication skills, both written and verbal. You will be working closely with our design and production teams to meet and surpass sales goals.
Responsibilities- Manage inbound inquiries via email, phone, and live chat, serving clients from inquiry to sales stage
- Input and enhance lead information in our CRM system
- Prepare and present quotes for client projects, collaborating with the design team as needed
- Engage directly with clients via phone calls to answer questions, provide suggestions, and offer creative solutions for different options
- Establish the best customer experience and increase the quote-to-sale conversion rate
- Understand our products thoroughly to provide creative solutions for custom projects
- Work collaboratively with the design and production teams to meet and surpass sales goals
- Bachelor's degree and relevant work experience in Sales and Customer Service
- Exceptional English communication skills (writing, speaking, and reading)
- Strong verbal English required; comfortable jumping on calls with clients
- Experience with Gmail/G Suite and Zendesk preferred
- At least 3 years of experience in sales and support, with a track record of achieving revenue targets
- Strong mathematical skills (high school level) to understand and perform necessary calculations
- Experience using AI tools like ChatGPT/Gemini for refining communication
- Internet savvy, with a focus on eCommerce
- Remote work arrangement
- 13th-month salary
- Industry-leading training in the inbound sales domain
- Group insurance plan with one dependent covered (after 9 months with the company)
- Paid time off: 10 Canadian public holidays + 10 days paid vacation + 4 personal days per year
Please submit your application through this form: forms(dot)gle/jcPLG7XreQKDs2Dp8
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