Outbound Customer Service Representative

24 hours ago


Makati City, National Capital Region, Philippines ConnectUs Marketing Solutions Inc. Full time
Overview: ConnectUs Marketing Solutions Inc. is a leading provider of virtual business services, specializing in customer service and support.

Salary: The starting salary for this position is PHP 13,500 - 14,500 per month for probationary setup and up to PHP 17,600 per month for freelance setup.

Job Description: As an Outbound Customer Service Representative, you will be responsible for making outbound calls to customers to resolve their queries or close sales opportunities. You will also handle inbound calls, respond to emails, update customer relationship management software, and create reports using Microsoft Office and Google Drive.

Required Skills and Qualifications: To succeed in this role, you must have excellent English communication skills, a typing speed of at least 40WPM, and the ability to work under pressure. You should also be able to multitask, prioritize tasks efficiently, and adapt to different customer personalities.

Benefits: As a full-time employee, you will receive government-mandated benefits, health insurance, leaves, bonuses, and other incentives. You will also have the opportunity to work from home permanently, enjoy long-term employment, and have a chance to be regularized and promoted.

Others: We offer a competitive salary package based on your skills, attitude, performance, and attendance. Our clients are primarily located in North America, with some opportunities in the UK and Australia. If you are intelligent, motivated, and passionate about delivering exceptional customer service, we encourage you to apply.

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