Customer Service Representative

6 days ago


Makati City, National Capital Region, Philippines Hr1001 Full time
Job Overview

We are seeking a Customer Service Representative to join our team as a Business Solutions Expert. In this role, you will be responsible for providing exceptional customer service and support to clients across various industries.

About the Role

This is an exciting opportunity to work in a fast-paced environment where you will be handling customer inquiries, resolving issues, and providing solutions that meet their needs. As a Business Solutions Expert, you will be working closely with cross-functional teams to identify opportunities for growth and improvement.

Key Responsibilities
  • Provide excellent customer service and support through various communication channels (phone, email, chat)
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Collaborate with internal stakeholders to identify opportunities for growth and improvement
  • Develop and implement solutions that meet customer needs and exceed expectations
Requirements
  • High School graduate or Senior High School graduate
  • Must not be enrolled in any school
  • With or without work experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
Benefits
  • Full paid communication, culture, and product-specific training
  • Exclusive discounts from partner establishments
  • Mental Wellness Programs
  • Career development programs, specialized courses, and language classes
  • HMO, life insurance, leave conversion, and many more
Estimated Salary

The estimated salary for this role is PHP 35,000 - 45,000 per month, depending on experience.



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