Customer Service Representative with Sales Focus

1 day ago


Quezon City, National Capital Region, Philippines Neksjob Full time

At Neksjob, we are looking for a skilled Customer Service Representative to join our team. As a CSR with sales experience, you will play a vital role in providing exceptional customer service while driving sales growth.

Job Overview

The primary responsibility of this role is to handle customer inquiries and concerns through phone calls. You will be the face of our company, responding to customers' needs, and resolving issues promptly.

We offer a competitive salary package, including exciting performance bonuses and account-specific allowances. Our comprehensive healthcare benefits ensure that you have access to top-notch medical care.

Key Responsibilities:
  • Take incoming calls from customers, addressing their queries and concerns
  • Place outgoing calls to customers, promoting products and services
  • Manage consumer complaints efficiently and effectively
  • Respond to callers' inquiries, providing accurate information and solutions
Requirements

To excel in this role, you will need:

  • A high school diploma or equivalent (old curriculum) / SHS Graduate
  • A minimum of 6 months of direct sales experience (customer service experience or call center experience)
  • Excellent communication skills, both verbal and written
  • A willingness to work on-site
Why Join Us?

As a Customer Service Representative at Neksjob, you will enjoy a range of benefits, including:

  • Competitive Salary
  • Exciting Performance Bonuses & Account Specific Allowances
  • Career Advancement Opportunities
  • Promote Within the Company
  • Comprehensive Healthcare Benefits


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