Teleperformance Customer Service Representative
2 days ago
We are seeking a skilled and enthusiastic Teleperformance Customer Service Representative to join our team. As a Teleperformance Customer Service Representative, you will be responsible for delivering exceptional customer experiences through outbound calls, resolving customer queries, and performing data entry tasks.
Key Responsibilities- Make outbound calls for surveys, lead generation, event invitation, and sales purposes.
- Handle inbound calls to resolve customer queries or close sales.
- Update customer relationship management (CRM) software with accurate information.
- Respond to emails in a timely and professional manner.
- Create reports using Microsoft Office and Google Drive tools.
- Meet service level agreements set forth by the company.
- Perform other duties as assigned by management.
- Excellent English communication skills.
- Typing speed of at least 40WPM.
- Ability to work under pressure and manage time efficiently.
- Customer orientation and ability to adapt to different personalities.
- Intelligent and detail-oriented.
This is a remote work opportunity with a permanent work-from-home arrangement. Full-time and long-term employment are available, along with government-mandated benefits, health benefits, leaves, bonuses, and other incentives. The salary will be based on skills, attitude, performance, and attendance.
Why Join Us?- Permanent work-from-home arrangement.
- Full-time and long-term employment opportunities.
- Competitive salary package based on skills, attitude, performance, and attendance.
- Opportunity for regularization and promotion.
- US and Canadian clients.
- Shift: Graveyard Monday to Friday.
- Training: less than a month.
As a Teleperformance Customer Service Representative, you will have the opportunity to work with a dynamic team, develop your skills, and grow with the company. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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