Help Desk Associate

1 month ago


Cebu City, Central Visayas, Philippines Neksjob Corporation Full time
About Us

Neksjob Corporation is a leading provider of customer-centric solutions.

We offer exciting opportunities for growth and development in a dynamic work environment.

Job Overview

The Help Desk Associate plays a vital role in our customer service team, providing exceptional support to our clients.

This role involves handling customer inquiries, resolving issues, and delivering personalized solutions.

Responsibilities
  • Respond to customer inquiries via phone, email, or chat
  • Analyze customer concerns and provide effective resolutions
  • Collaborate with internal teams to resolve complex issues
  • Document customer interactions and updates in our system
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced, dynamic environment
  • Strong analytical and problem-solving skills
  • Knowledge of MS Office and internet browsing
  • At least 1 year of call center experience
What We Offer
  • Estimated salary: $45,000 - $60,000 per year
  • Exciting performance bonuses and account-specific allowances
  • Career advancement opportunities
  • Promotion within the company
  • Comprehensive healthcare benefits

  • Help Desk Associate

    1 month ago


    Cebu City, Central Visayas, Philippines Neksjob Full time

    We are looking for a Help Desk Associate to join our team at Neksjob. This role is perfect for individuals who are passionate about delivering exceptional customer service and have excellent communication skills.About the JobThe Help Desk Associate will be responsible for handling customer inquiries, resolving issues, and providing information about our...


  • Cebu City, Central Visayas, Philippines Neksjob Full time

    About Neksjob">Neksjob is a dynamic and fast-paced organization seeking an experienced Help Desk Support Associate to join our team. As a valued member of our support staff, you will play a vital role in ensuring the highest level of customer satisfaction. Job OverviewThe Help Desk Support Associate will be responsible for responding to incoming calls from...

  • Help Desk Associate

    1 month ago


    Iloilo City, Western Visayas, Philippines Neksjob Full time

    Job SummaryWe are seeking a highly skilled Help Desk Associate to join our team at Neksjob.This role involves providing exceptional customer service, responding to inquiries, and resolving issues in a timely and professional manner.

  • Help Desk Engineer

    2 weeks ago


    Cebu City, Central Visayas, Philippines DLP Enterprises Full time

    Job Title: Help Desk EngineerA challenging role for a skilled IT professional is available at DLP Enterprises.Salary: $25,000-$35,000 per year.About the RoleWe are looking for an experienced Technical Support Specialist to join our team in Cebu City. As a Help Desk Engineer, you will be responsible for diagnosing and resolving hardware, software, network,...


  • Cebu City, Central Visayas, Philippines Virtual Ventures Full time

    Job DescriptionWe are seeking a dedicated Help Desk Professional to provide exceptional customer service to our clients. The ideal candidate will be an effective communicator, patient, and detail-oriented.Key Responsibilities:Respond promptly and professionally to customer inquiries via phone.Resolve customer complaints with patience, understanding, and a...

  • Help Desk Specialist

    2 weeks ago


    Cebu City, Central Visayas, Philippines Neksjob Full time

    About the RoleWe are seeking a highly skilled Help Desk Specialist to join our team at Neksjob. In this role, you will be responsible for providing exceptional customer service and support to our clients.


  • Cebu City, Central Visayas, Philippines Valeros Business Company Full time

    We are seeking a highly skilled and experienced Help Desk Specialist to join our team at Valeros Business Company. Located in the IT Park Cebu, this role will provide an exciting opportunity for individuals with a passion for delivering exceptional customer service.Job OverviewThis is a challenging role that requires strong communication skills,...

  • Help Desk Specialist

    1 month ago


    Angeles City, Central Luzon, Philippines Neksjob Full time

    At Neksjob, we are committed to delivering exceptional customer experiences for our clients across various industries. As a Help Desk Specialist, you will play a critical role in achieving this goal.Salary: The estimated salary range for this position is $40,000 - $60,000 per year, depending on your level of experience and qualifications.About the Job:We are...


  • Cebu City, Central Visayas, Philippines Neksjob Full time

    Company OverviewNeksjob is a reputable organization committed to delivering exceptional products and services.

  • Help Desk Agent

    1 month ago


    Cebu City, Central Visayas, Philippines Hr1001 Full time

    Company OverviewWe are Concentrix, a technology company that designs and runs enterprise-wide solutions. Our focus is on innovation, delivering outcomes that go beyond expectations.We're a global presence with local relevance, trusted by clients across various sectors.


  • Cebu City, Central Visayas, Philippines TRIMARK FASHION INTERNATIONAL INC. Full time

    Retail Sales Associate Job DescriptionWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at TRIMARK FASHION INTERNATIONAL INC.Job SummaryThe ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong passion for delivering exceptional customer...


  • Angeles City, Central Luzon, Philippines Australian Outsource Desk Inc. Full time

    We are seeking a highly motivated Business Development Associate to join our team at Australian Outsource Desk Inc. in Angeles City, Philippines.About the RoleThe primary responsibility of this role is to identify and engage potential clients in the B2B sector through outbound calls and emails.This involves qualifying leads, gathering information to assess...


  • Cebu City, Central Visayas, Philippines Gratitude Philippines Full time

    Gratitude Philippines Job OpportunityWe are seeking highly skilled and experienced professionals to join our team as Business Development Associates. As a key member of our team, you will be responsible for driving business growth and expanding our customer base.Job Overview:As a Business Development Associate, you will be working with various clients across...


  • Cebu City, Central Visayas, Philippines Amihan Global Strategies Full time

    Amihan Global Strategies is seeking a highly skilled Technical Project Coordinator Specialist to join our team. This role plays a vital part in ensuring that all customer requirements are met, and objectives are defined accurately. Job SummaryThe purpose of this role is to provide top-notch customer satisfaction by detailing implementation based on true...


  • Cebu City, Central Visayas, Philippines Trinity Workforce Solutions Inc. Full time

    We are seeking a skilled Sales and Customer Support Associate to join our team at Trinity Workforce Solutions Inc.About UsOur company is committed to providing excellent service to our clients, and we are looking for a professional who can help us achieve this goal.Job SummaryThe Sales and Customer Support Associate will be responsible for handling customer...


  • Cebu City, Central Visayas, Philippines Gratitude Philippines Full time

    Gratitude Philippines is seeking a highly skilled Insurance Sales Associate to join our team. As an Insurance Sales Associate, you will play a crucial role in providing exceptional customer service and sales support to our clients.About the RoleWe are looking for a motivated and experienced professional who can handle international voice accounts with ease....


  • Cebu City, Central Visayas, Philippines Neksjob Full time

    About NeksjobWe are a company dedicated to delivering exceptional customer experiences. Our team is passionate about providing top-notch support to our clients, and we're looking for talented individuals to join us.Job DescriptionWe are seeking a skilled Customer Support Associate to join our team in Cebu. The successful candidate will be responsible for...

  • Store Sales Associate

    1 month ago


    Cebu City, Central Visayas, Philippines WHR Global Consulting Full time

    Job Title: Store Sales AssociateLocation: Cebu, PhilippinesOverview:We are seeking a highly motivated and charismatic sales associate to join our team at WHR Global Consulting. As a sales associate, you will be responsible for delivering exceptional customer service and ensuring that our customers have an outstanding experience with our electronic...


  • Cebu City, Central Visayas, Philippines Eteam Workforce Private Corporation Full time

    Lead a High-Performing IT Service Desk TeamWe are seeking an experienced Technical Team Lead to oversee the day-to-day operations of our IT Service Desk team in Cebu. As a key member of our leadership team, you will be responsible for coaching, developing, and motivating a team of 20-30 skilled IT Analysts to deliver world-class customer service.About the...


  • Cebu City, Central Visayas, Philippines TRIMARK FASHION INTERNATIONAL INC. Full time

    About TRIMARK FASHION INTERNATIONAL INC.">TRIMARK FASHION INTERNATIONAL INC. is a leading retailer in the fashion industry, committed to providing excellent customer service and a wide range of stylish clothing options.">Job Summary">We are seeking highly motivated and customer-focused individuals to join our team as Retail Sales Associates. As a key member...