Help Desk Specialist

1 week ago


Angeles City, Central Luzon, Philippines Neksjob Full time

At Neksjob, we are committed to delivering exceptional customer experiences for our clients across various industries. As a Help Desk Specialist, you will play a critical role in achieving this goal.

Salary: The estimated salary range for this position is $40,000 - $60,000 per year, depending on your level of experience and qualifications.

About the Job:

We are seeking a highly motivated and skilled Help Desk Specialist to join our team at Neksjob. As a Help Desk Specialist, you will be responsible for providing timely and effective support to our customers through various communication channels.

Responsibilities:

  • Deliver outstanding support to customers via phone, email, or chat
  • Responsible for resolving customer inquiries and issues in a professional and courteous manner
  • Escalate complex issues to senior support agents as needed
  • Document customer interactions and update records accordingly
  • Contribute to the development and implementation of knowledge base articles and FAQs

Requirements:

To be successful in this role, you must have:

  • A college degree, preferably in a field related to customer service or business
  • Excellent English communication skills, both written and verbal
  • Proven experience working in a call center environment, either within Neksjob or another reputable organization
  • Able to work in a fast-paced environment and adapt to changing priorities
  • Amenable to working on-site at our office location

Benefits:

  • Competitive salary and performance bonuses
  • Career advancement opportunities within Neksjob
  • Promote within the company to leadership positions
  • Comprehensive healthcare benefits, including medical, dental, and vision coverage

Why Choose Neksjob?

Neksjob offers a dynamic and supportive work environment that fosters growth and development. Our company is committed to investing in our employees' success and well-being, which is reflected in our competitive compensation package and comprehensive benefits.



  • Angeles City, Central Luzon, Philippines Australian Outsource Desk Inc. Full time

    About Australian Outsource Desk Inc.We are a leading provider of virtual support services, dedicated to delivering exceptional client experiences. Our team is passionate about providing top-notch administrative assistance to businesses across Australia.As a Virtual Support Specialist, you will play a critical role in helping us achieve our goals. We are...


  • Angeles City, Central Luzon, Philippines Australian Outsource Desk Inc. Full time

    Job Summary: We are seeking a highly skilled Compliance and Onboarding Specialist to join our team at Australian Outsource Desk Inc. The ideal candidate will be responsible for ensuring all necessary documentation, compliance checks, and onboarding requirements are met for employees before they commence work on project sites.


  • Cebu City, Central Visayas, Philippines Talino Venture Studios Full time

    The Help Desk Support Specialist role at Talino Venture Studios is a vital part of our team, ensuring seamless customer interactions and issue resolution. We are seeking an exceptional individual with excellent problem-solving skills and a passion for delivering top-notch customer service.Company OverviewTalino Venture Studios is a dynamic company that...


  • Angeles City, Central Luzon, Philippines Australian Outsource Desk Inc. Full time

    Job SummaryWe are seeking an experienced Structural Steel Estimation Specialist to join our team at Australian Outsource Desk Inc.This role requires a high degree of accuracy and attention to detail, as well as excellent communication and negotiation skills.

  • Help Desk Specialist

    3 weeks ago


    Cebu City, Central Visayas, Philippines Eteam Workforce Private Corporation Full time

    About the RoleWe are seeking highly skilled and motivated individuals to fill the position of Help Desk Specialist. This role involves providing exceptional customer service and support to clients, ensuring that their needs are met and exceeded.Compensation and BenefitsThe successful candidate will be offered a competitive salary of up to PHP 25,000 per...


  • Angeles City, Central Luzon, Philippines Australian Outsource Desk Inc. Full time

    Administrative Support SpecialistWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Australian Outsource Desk Inc. As an Administrative Support Specialist, you will be responsible for providing exceptional administrative support to our team, ensuring seamless project coordination and excellent client...

  • Help Desk Associate

    7 days ago


    Cebu City, Central Visayas, Philippines Neksjob Full time

    We are looking for a Help Desk Associate to join our team at Neksjob. This role is perfect for individuals who are passionate about delivering exceptional customer service and have excellent communication skills.About the JobThe Help Desk Associate will be responsible for handling customer inquiries, resolving issues, and providing information about our...


  • Angeles City, Central Luzon, Philippines Australian Outsource Desk Inc. Full time

    Job Title: Steel Estimator SpecialistAt Australian Outsource Desk Inc., we are seeking a highly skilled Steel Estimator Specialist to join our team. The ideal candidate will have experience in estimating for steel projects in various sectors, including commercial, industrial, and residential.Key Responsibilities:- Estimate costs for steel projects,...


  • Angeles City, Central Luzon, Philippines Australian Outsource Desk Inc. Full time

    Key Responsibilities:• Manage daily duties to support business growth and efficiency.• Provide exceptional customer service, responding to inquiries, and resolving issues in a timely and professional manner.Additional Tasks:• Type documents, mail letters, and take notes as required.• Answer calls, return emails, and perform similar tasks to ensure...


  • Angeles City, Central Luzon, Philippines Australian Outsource Desk Inc. Full time

    About the Role:Australian Outsource Desk Inc. is seeking a highly skilled Senior Electrical Estimator Specialist to join our team. As a key member of our commercial electrical projects team, you will play a critical role in ensuring the successful delivery of our client's projects.Review and analyze blueprints, specifications, and project plans to prepare...


  • Angeles City, Central Luzon, Philippines Australian Outsource Desk Inc. Full time

    Australian Outsource Desk Inc. OpportunityWe are seeking a skilled and experienced Financial Services Specialist - Payroll Expert to join our team in Angeles City.Job Summary:This role involves managing payroll processing, ensuring accuracy and compliance with Australian legislation, and utilizing accounting software like MYOB and Xero. The successful...


  • Angeles City, Central Luzon, Philippines Australian Outsource Desk Inc. Full time

    At Australian Outsource Desk Inc., we are seeking a skilled Verification Specialist / Mobilisation Compliance Analyst to join our team.About the RoleWe are looking for an experienced professional who can ensure all employees meet compliance requirements and are fully prepared for mobilisation to work sites. The ideal candidate will have a strong attention to...

  • Payroll Specialist

    2 months ago


    Angeles City, Central Luzon, Philippines Australian Outsource Desk Inc. Full time

    Job Summary:We are seeking a highly skilled Payroll Specialist to join our team at Australian Outsource Desk Inc. The successful candidate will be responsible for processing Australian payroll, ensuring accuracy and compliance with relevant legislation.Key Responsibilities:* Process payroll for Australian employees, including tax calculations and...


  • Angeles City, Central Luzon, Philippines Australian Outsource Desk Inc. Full time

    About Australian Outsource Desk Inc.Australian Outsource Desk Inc. is a leading provider of financial services, dedicated to delivering exceptional results for our clients.


  • Angeles City, Central Luzon, Philippines Australian Outsource Desk Inc. Full time

    We are seeking an experienced Administrative Support Specialist to join the Australian Outsource Desk Inc. team. The successful candidate will provide administrative, technical, and project-related support in the Architecture and Civil Engineering sector.About the RoleThis is a unique opportunity for a skilled Virtual Assistant with a background in...


  • Angeles City, Central Luzon, Philippines Australian Outsource Desk Inc. Full time

    Company OverviewAustralian Outsource Desk Inc. is a leading provider of outsourced services, seeking a skilled Payroll Administration Specialist to join our team.SalaryWe offer a competitive salary of $60,000 - $80,000 per annum, commensurate with experience and qualifications.Job DescriptionThe successful candidate will possess a strong understanding of...


  • Angeles City, Central Luzon, Philippines Australian Outsource Desk Inc. Full time

    At Australian Outsource Desk Inc., we are seeking a highly skilled Financial Services Specialist to join our team.The ideal candidate will possess a Bachelor's degree in Accounting, Finance, or a related field, with a minimum of 1-3 years of experience in bookkeeping, including payroll, accounts receivables, and accounts payables.We require proficiency in...


  • Angeles City, Central Luzon, Philippines Australian Outsource Desk Inc. Full time

    Job Summary: We are seeking a highly organized and detail-oriented Virtual Support Specialist to join our team at Australian Outsource Desk Inc. This role will be responsible for providing exceptional administrative support, managing communication with clients, and ensuring seamless project execution.Main Responsibilities:* Inbound Call Receiving &...


  • Angeles City, Central Luzon, Philippines Australian Outsource Desk Inc. Full time

    We are seeking an Australian Accounting Specialist to join our team at Australian Outsource Desk Inc. in Angeles City. This is a day shift position, working Monday to Friday with weekends off.The successful candidate will have a strong understanding of Australian tax laws, including BAS, GST, PAYG, and Superannuation. They will also be proficient in Xero,...


  • Angeles City, Central Luzon, Philippines Australian Outsource Desk Inc. Full time

    About Us:Australian Outsource Desk Inc. is a leading provider of financial services, dedicated to delivering exceptional results and building long-lasting relationships with our clients.Job Summary:We are seeking a highly skilled Financial Reporting Specialist to join our team. The successful candidate will be responsible for preparing accurate and timely...