Customer Service Support Specialist

3 weeks ago


Cebu City, Central Visayas, Philippines Staff Outsourcing Solutions Full time

Accountable and Results-Driven Customer Service Representative



Job Description

Key Responsibilities

We are seeking a highly motivated and organized Customer Service Representative to join our team at Staff Outsourcing Solutions. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through various channels, including phone, email, and chat.




  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and up-to-date product information to customers
  • Collaborate with internal teams to resolve customer complaints and issues
  • Meet or exceed performance targets and quality standards
  • Stay up-to-date with product knowledge and company information to provide excellent customer support


Requirements

To be successful in this role, you will need to have:




  • At least 6 months of customer service experience
  • Excellent verbal and written communication skills in English
  • Average typing speed of 45-50 WPM
  • Knowledge of e-commerce and retailing is a plus
  • Excellent multi-tasking and problem-solving skills
  • Ability to work in a fast-paced environment with minimal supervision
  • Knowledge of Microsoft Excel files
  • Good analytical skills and attention to detail
  • Positive attitude and willingness to learn and grow with the company


What We Offer

At Staff Outsourcing Solutions, we offer a competitive salary and a range of benefits, including:




  • Competitive salary
  • Monthly incentive rewards
  • Full-time employment and career growth opportunities
  • Equipped with the latest technologies
  • Stable job with salary appraisals
  • Holiday and night differential premium pay rates
  • HMO/Health Insurance
  • Work-life balance
  • Free pre-hiring medical laboratories
  • Free coffee


How to Apply

If you are a motivated and organized individual with excellent customer service skills, please submit your updated resume and contact details for a possible preliminary screening and interview scheduling. Walk-in applicants are welcome to drop by our office from 10:30 AM until 7:00 PM, Monday to Friday only. Bring a copy of your updated resume and valid ID.



Staff Outsourcing Solutions



We are an equal opportunities employer and welcome applications from all qualified candidates.



Note: Only applicants who meet the minimum requirements will be contacted for an interview.



  • Cebu City, Central Visayas, Philippines Neksjob Full time

    About NeksjobNeksjob is a leading organization that offers competitive salaries and exciting performance bonuses to its employees.Job DescriptionWe are seeking a highly skilled Customer Service Support Specialist to join our team. In this role, you will be responsible for responding to incoming calls from customers, answering their questions and inquiries,...


  • Cebu City, Central Visayas, Philippines Neksjob Full time

    Neksjob seeks a highly skilled and dedicated Customer Support Specialist to join our team.About the RoleThis is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences. As a Customer Support Specialist, you will be responsible for handling customer inquiries, resolving issues, and providing timely support...


  • Cebu City, Central Visayas, Philippines BEST CAREERS AND OPPORTUNITIES Full time

    Job Title: Spanish Bilingual Customer Support SpecialistAbout the Role: We are seeking a highly skilled and multilingual Customer Support Specialist to join our team at BEST CAREERS AND OPPORTUNITIES. As a Spanish Bilingual Customer Support Specialist, you will be responsible for providing excellent customer service to our clients, handling customer...


  • Cebu City, Central Visayas, Philippines GDVStackPh Full time

    We are actively seeking a highly skilled Customer Support Specialist to join our team at GDVStackPh.About the Role:This is an exciting opportunity for individuals who enjoy interacting with customers and resolving their queries in a timely and professional manner.Key Responsibilities:Handle customer inquiries and complaints via phone, email, or chat...


  • Cebu City, Central Visayas, Philippines Neksjob Corporation Full time

    We are seeking a skilled Customer Support Specialist to join our team at Neksjob Corporation.About the RoleThis is an exciting opportunity for a highly motivated and experienced professional to provide exceptional customer support and services.As a Customer Support Specialist, you will be responsible for handling large volumes of customer inquiries and...


  • Iloilo City, Western Visayas, Philippines Headstart Specialist Full time

    Job Title: CSR in IloiloAt Headstart Specialist, we are seeking a highly skilled and experienced Customer Service Representative to join our team in Iloilo. As a key member of our customer support team, you will be responsible for providing exceptional service to our international clients.Key Qualifications:High School level graduate (Old Curriculum) or K-12...


  • Cebu City, Central Visayas, Philippines LSBC Full time

    We are seeking a highly skilled and confident Phone Support Specialist to join our team at LSBC. In this role, you will be responsible for providing exceptional customer service and support to our clients through phone calls.About the RoleThis is a full-time position that requires strong communication skills, a positive attitude, and the ability to work in a...


  • Cebu City, Central Visayas, Philippines Neksjob Full time

    Neksjob Customer Support SpecialistWe are seeking a skilled Customer Support Specialist to join our team at Neksjob. The ideal candidate will have excellent communication skills, be willing to work onsite, and have at least a high school diploma. The role involves responding to customer inquiries, troubleshooting problems, and providing information about our...


  • Cebu City, Central Visayas, Philippines RCN PH - Neo Career Group Full time

    At RCN PH - Neo Career Group, we are seeking a highly skilled and experienced Global Customer Service Specialist to join our team. This is a fantastic opportunity to work with a dynamic company that values customer satisfaction.Job Summary:We are looking for a proficient Korean-English bilingual candidate to provide exceptional customer support regarding...


  • Cebu City, Central Visayas, Philippines Neksjob Corporation Full time

    Customer Support SpecialistWe are seeking a highly skilled and experienced Customer Support Specialist to join our team at Neksjob Corporation. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, ensuring their satisfaction and loyalty to our brand.Key Responsibilities:Respond to customer...


  • Cebu City, Central Visayas, Philippines ETeam Full time

    We are looking for a skilled and motivated Cebu City Customer Service Specialist to join our team at ETeam.About the RoleThis is an exciting opportunity to work with a dynamic team in Cebu City. As a Cebu City Customer Service Specialist, you will be responsible for providing excellent customer service and support to our clients.Key ResponsibilitiesTo...


  • Cebu City, Central Visayas, Philippines Neksjob Corporation Full time

    We are seeking a skilled Customer Service Excellence Specialist to join our team at Neksjob Corporation. This role is crucial in driving customer satisfaction and loyalty through data-driven insights.About the Role:This position involves analyzing customer service operations, identifying trends, and providing actionable recommendations to improve the overall...


  • Cebu City, Central Visayas, Philippines Eteam Full time

    About EteamEteam is a dynamic and innovative company that values exceptional customer service.Job OverviewWe are seeking a highly motivated Customer Support Specialist to join our team in Cebu City.Salary InformationThe estimated monthly salary for this position is PHP 25,000 - PHP 35,000 depending on experience.Job DescriptionThis role involves providing...


  • Cebu City, Central Visayas, Philippines TORCH Solutions Full time

    Job DescriptionTORCH Solutions is seeking a highly skilled Senior Technical Support Specialist to join our team in Cebu Central Visayas.As a Senior Technical Support Specialist, you will be responsible for providing exceptional customer service and technical assistance through online chat channels. Your ability to effectively troubleshoot and resolve...


  • Cebu City, Central Visayas, Philippines XtendOps Philippines Full time

    Customer Service RepresentativeJob Type: Onsite Full-TimeCompany: XtendOps PhilippinesWe are looking for a dedicated and enthusiastic Frontline Support Representative / Customer Service Representative (CSR) to provide outstanding service and support to our customers. As a CSR, you will be the first point of contact, handling inquiries, resolving issues, and...


  • Cebu City, Central Visayas, Philippines Valeros Business Company Full time

    Customer Service RepresentativeJob Summary: We are seeking a highly skilled and experienced Customer Service Representative to join our team at Valeros Business Company.About the Role: As a Customer Service Representative, you will be responsible for handling customer inquiries, providing customer support, and ensuring customer satisfaction.Key...


  • Cebu City, Central Visayas, Philippines Virtual Ventures Full time

    Virtual VenturesWe are seeking a highly skilled and dedicated Customer Service Liaison Specialist to join our team.


  • Cebu City, Central Visayas, Philippines Talent Outsourcing Channel Solutions Full time

    Are you passionate about delivering exceptional customer experiences?Job OverviewTalent Outsourcing Channel Solutions is seeking a skilled Customer Support Agent to join our team in Cebu City. This role involves providing top-notch support to our retail clients, ensuring their needs are met promptly and efficiently.Key ResponsibilitiesRespond to customer...


  • Cebu City, Central Visayas, Philippines ADDFORCE HUMAN RESOURCES Full time

    Collection Specialist OpportunityWe are seeking a highly skilled Collection Specialist to join our team at ADDFORCE HUMAN RESOURCES. In this role, you will play a key part in collecting outstanding payments from customers and ensuring that our clients receive timely payments.Key Responsibilities:Make phone calls to customers to discuss payment...


  • Cebu City, Central Visayas, Philippines Amihan Global Strategies Full time

    Job SummaryAs a Customer Service Specialist - Relationship Manager at Amihan Global Strategies, you will be responsible for delivering exceptional customer service and support to our clients. Your primary focus will be on building and maintaining strong relationships with our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide...